Bhagyashree Karguppikar
Cloud Engineer at Sawtooth Software- Claim this Profile
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Bio
Experience
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Sawtooth Software
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United States
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Software Development
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1 - 100 Employee
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Cloud Engineer
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Aug 2022 - Present
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Arizona State University
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United States
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Higher Education
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700 & Above Employee
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Technology Consultant
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Dec 2021 - Aug 2022
● Collaborated with several teams across classroom support, deskside, and the experience center to assist clients with Educational Technologies and gave assistance to the customers. ● Created, tracked, and closed support cases in Salesforce to track the status of Tech Studio cases. ● Used EDNA and DUO admin to understand and resolve client technology issues. ● Expertise in resolving and troubleshooting software issues on Windows and Mac OS. ● Collaborated with several teams across classroom support, deskside, and the experience center to assist clients with Educational Technologies and gave assistance to the customers. ● Created, tracked, and closed support cases in Salesforce to track the status of Tech Studio cases. ● Used EDNA and DUO admin to understand and resolve client technology issues. ● Expertise in resolving and troubleshooting software issues on Windows and Mac OS.
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Cloud Technology Consultant II
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Jan 2018 - Apr 2019
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Micro Focus (formerly HP / Hewlett Packard Enterprise)
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United Kingdom
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Software Development
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500 - 600 Employee
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Cloud Technology Consultant
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Aug 2015 - Jan 2018
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Education
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2021 - 2022
Arizona State University - W. P. Carey School of Business
Master's degree, Management Information Systems, General -
2011 - 2015
Gogte Institute of Technology, BELGAUM
Bachelor of Engineering (BE), Computer Science
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