Business Operations (BizOps) Lead, ID

• Aug 2022 - Present

Co-Founder, Product & Operations

• Apr 2021 - Present

Talent Growth is a platform that bridges education and future workforce through virtual internship for untapped potential Indonesia's university students.Since it was founded in 2021, Talent Growth has conducted more than 50+ digital skill classes (project management, digital marketing, SEO, data analytics, and management consulting) with total 5000+ students (and it keeps growing!) and 500+ community members.We also successfully became one of 27 companies out of 5,551 applicants at Founder Institute, world's largest pre-seed startup accelerator based in Silicon Valley, top 20 startups out of 155 in Daily Social Launchpad Competition, top 20 startups in SheDisrupts (accelerator by Indonesia Women Empowerment Fund), and top 5 startups in OCBC NISP Ventura (VC arm by OCBC Bank).

Commercial Orchestration Lead

• May 2022 - Aug 2022

Key Initiatives Manager

• May 2021 - May 2022

Key Responsibilities- Managing Ula’s investor relations, including board updates, presentations, and communications- Shaping Ula’s long term strategy planning and setting up and defining OKR- Driving short term key strategic initiatives together with business team: analysis, design, and pilot- Supporting Ula’s Founder on running day to day of the business and exploration of new ideasProject Experiences- Understanding of Ula’s Share of Wallet- Pilot launch of Paylater in new segment- Analysis of various commercial output metrics- Research on Competitor Landscape- Long-term OKR planning & monitoring

Associate, Strategic Planning - Commercial

• Jan 2021 - May 2021

Associate, Strategic & Product Ops - Financing

• Jan 2020 - Jan 2021

Key Responsibilities- Managing end-to-end operations from invoice processing, disbursements, and repayments- Maintaining relationships with existing clients to ensure satisfaction and portfolios’ growth- Working on product developments and adoptions for internal and external process improvements Project Experiences- Product Ops: development & launch of internal financing dashboard and TMS for transporters- Website revamps and online acquisitions for greater top of funnels- Kargo’s financing process improvements, competitor landscape analysis, team reshuffling, and relaunchingKey Achievements/ Projects- Ontime launched of TMS for transporters with >80% adoption to give better operations visibility and to process faster financing- Launched internal financing dashboard with 100% adoption in one month for better operations and more centralized data source (previously in Gsheet)- Expanded existing key clients GMV portfolios by 180%- Delivered 10+ analysis

Process Excellence Analyst

• Mar 2019 - Jan 2020

APL eZRx: Customer Online Ordering System- Successfully developed APL eZRx in Web, iOS, Android App and launched Nationally across 26 APL branches in Indonesia- Product adopted by more than 4,000 active customers (pharmacies, hospitals, drug stores) after first two months of its launch- Achieved more than $ 1 Mio GMV for transaction via platform APL eZRx- Developed blueprints for future APL eZRx developments: APL eZPoint, APL eZSurvey, ChatbotNPS Clients & Customers Survey- Successfully launched first NPS survey as baseline both to clients & customers- Developed action plan for key improvements area to increase the NPS scoreHealthcare 4.0: APL Digital Day Event- Conceptualized & successfully executed first ever APL Digital Event to introduce APL innovations in technology to its clients, customers, & other business partners- Invited more than 300++ guests to attend the events consisting of C-level leaders from each APL partners- Worked with regional teams to prepare for the core topics in keynotes & boothsOther projects involved: APL eZPay Developments, Predictive Analytics Dashboard in Tableau

Management Trainee

• Aug 2017 - Feb 2019

Sales- Worked as salesman to understand the problems & needs of APL customers in daily business situations: Ethical BU (APL Bandung), OTC BU (APL Tangerang)- Led a team of two salesmen in Ethical BU (APL Jakarta) to learn how to work with team, manage their target & performances, and how to improve their selling skills- Developed final recommendation regarding sales team reporting system to COOSupply Chain- Explored various tools to manage the performance of APL branch warehouse team to further improve their effectiveness- Given training about 5S to APL Batam to better manage their branch in more organized way- Explored & developed recommendation for APL Pontianak regarding their warehouse overcapacity issues- Presented the final recommendation to the VP Supply ChainFinance- Reviewed policy for Branch Finance regarding petty cash: understanding current expenses & the factors contributing to its usage to further optimize its implementation- Developed final recommendation for policy renewal and adjustments in terms of petty cash value based on its contributing factors- Presented final recommendation to the CFOIT- Reviewed about one of APL current system in handling the recording of collection data (e-Deposit)- Provided recommendation for possible integration of existing system with future product plan- Presented recommendation to the VP ITBranch Operations- Deep dived on how APL Branch Operations works by immersing myself in one of APL branch: APL Malang- Understood how branch operations work & synergize between divisions, starting from sales, finance, warehouse, & logistics delivery- Shadowing with Branch Manager to help solving various strategic issues & client relationshipsFinal Project- Successfully developed & presented recommendation to all APL C-levels about APL Online System Explorations- Integrated findings from user journey & competitor research with the developments of APL Online Ordering System (APL eZRx)

Founder & Owner

• May 2017 - Jan 2020

BagusIsGood is a side personal project to keep me thrilled with the art works. I love drawing and would love to take it one step further to make people around me appreciate the arts and the impacts it would bring. This project is still on going but I don't make it as priority. You could order sketches or any other art forms here. I would love to join any art projects.- Sold 10++ sketches arts in digital & printed forms- Created 20++ sketches for various purposes- Gained 30++ followers in Instagram

Co-Founder

• Mar 2017 - Mar 2018

Kedai Jamu Onthel (KJO) has a vision to make jamu famous among millennials and sustain the tradition of consuming jamu as good habit to maintain the health. We provides jamu merged with various natural flavors (i.e. fruit juice) and serve cold in an instagrammable bottle of 200 mL. The jamu is made fresh and use natural ingredients only with standardized formula, procedure, and quality control. The project is currently suspended for particular reasons. If you are interested to know more about this, just hit me up and let's discuss further!- Won PMW at ITB & granted 10 Mio IDR funds to start the business- Sold 120++ bottles during several events at ITB- Gained 50++ followers & posted 50++ posts in Instagram during 1st month of its launch

Founder

• Dec 2016 - Aug 2017

ApoteKeren (Founded during my participation at Young Leaders for Indonesia) is a sharing-based community emphasizes on two objectives: introduce pharmacist role to the society and share basic medicine informations via online and offline events. This project is currently suspended due to certain reasons. Should you be interested, I would love to discuss the future about this project.- Raised 2,000++ Line@ followers in one month- Successfully conducted first offline event in CFD at Dago, Bandung- Supervised by one of pharmacist from ITB lecturers

Laboratory Assistant of Pharmacokinetics

• Jan 2017 - May 2017

Being laboratory assistant in Pharmacokinetic means helping the students dealing and performing their pharmacokinetic procedures, a method to determine how the body process the medicine administred. The modules include bioanalytical method validation, urin kinetics, saliva kinetics, plasma kinetics, and therapeutic drug monitoring. The procedures mainly rely on using the micropipette and HPLC.

Laboratory Assistant of Basic Pharmaceutics

• Aug 2016 - Dec 2016

This marked my very first journey as the laboratory assistant in Pharmaceutics. I regularly assisted the students in performing their basic pharmaceutics practice, improving their skill in preparing various pharmaceutical dosage form ranging from powder, solution, emulsion, suspension, troches, cream, and oinment. This was a thrilling journey! Every week was a mystery.

Business Analyst Intern

• Jan 2017 - Apr 2017

Acting as a team leader of seven people, as part of team project from Young Leaders for Indonesia. The project tackled the issue of how to increase public participation to Iuran Publik of Indonesia Mengajar. In this project, I was assigned with two coaches, the first is a Business Analyst from McKinsey&Co and the other one is Project Leader from Indonesia Mengajar. The project exposed me to team leadership, project management, communication, non-govermental organization, and delivering deliverables.

Young Leaders for Indonesia Regional Wave 4

• Nov 2016 - Apr 2017

This is one of the biggest milestone in my college journey that really spark something inside of me. Shortlisted among 500 applicants to top 50 who received various training about leadership divided into three forums and two project-based personal development. During the training, I met various inspiring leaders from Indonesia that really have impact-driven mindset and outgrow the average achievers. From this event I also met other 49 high achievers who really push me towards better direction. I developed my very first social initiative entitled Apotekeren and got chance to deeply learn about Indonesia Mengajar. I will never forget this journey.

Research Intern

• Jul 2016 - Aug 2016

Doing research on various pharmacy fields on a project-based programs: medicinal chemistry, natural products, clinical and community pharmacy. Doing research on various pharmacy fields on a project-based programs: medicinal chemistry, natural products, clinical and community pharmacy.

Laboratory Assistant of Physical Pharmacy

• Jan 2016 - May 2016

Laboratory Assistant of Pharmaceutical Microbiology

• Aug 2015 - Dec 2015