Experience

Tyres Life UK

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Sales Operations Executive

  • Nov 2023 - Present



Getir

• Türkiye
• Technology, Information and Internet
• 700 & Above Employee

• US Commercial Operations Specialist

  • Dec 2022 - Aug 2023

  • Being a member of Getir USA Demand team, working with talented colleagues and great partners (suppliers), reporting to the Commercial Manager. • Creating and updating product cards weekly in 3 cities along with their tax codes • Set up categories and subcategories upon Commercial Analyst’s requests on 3 cities • Set up all types of commercial communication tools such as emails, pop ups, push notifications and banners • Cooperation on promos and other initiatives with the growth & marketing… Show more • Being a member of Getir USA Demand team, working with talented colleagues and great partners (suppliers), reporting to the Commercial Manager. • Creating and updating product cards weekly in 3 cities along with their tax codes • Set up categories and subcategories upon Commercial Analyst’s requests on 3 cities • Set up all types of commercial communication tools such as emails, pop ups, push notifications and banners • Cooperation on promos and other initiatives with the growth & marketing teams • Manage and prioritise creatives with design team by joining design meetings everyday • Taking necessary in app actions for times with delivery concerns such as bad weather or road closures in line with the operations team • Setting up promos, bundles and struck prices on the desired date and time. • To Follow up and manage all product issues rising in 3 cities • Doing daily app walks to elevate the look and structure of our app • Aligning with legal team on any concerns • Ability to learn fast and adapt your strategies and tactics to the dynamic world of super-fast delivery. • Navigating through Getir panel or similar softwares • To manage multiple tasks and prioritise work based on urgency

• UK SM&MAIL Specialist

  • Aug 2021 - Dec 2022

  * Addressed customer complaints and suggestions via mail and social media platforms. * Liaised with relevant departments and ensured prompt follow-ups. * Crafted customer responses to provide resolutions and maintain satisfaction.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Representative

  • Jun 2019 - Sep 2019

  * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences. * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Representative

  • Jun 2018 - Sep 2018

  * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences. * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences.



Maxx Royal Resorts

• Türkiye
• Accommodation and Food Services
• 700 & Above Employee

• Entertainer - Animator

  • Apr 2017 - Sep 2017

  Spearheaded diverse entertainment activities, contributing to customer enjoyment. Spearheaded diverse entertainment activities, contributing to customer enjoyment.



BAT

• United Kingdom
• Tobacco Manufacturing
• 700 & Above Employee

• Sales Specialist

  • Sep 2016 - Oct 2016

  * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences. * Conducted retail product and service sales, effectively engaging potential buyers. * Demonstrated products, addressed inquiries, and negotiated pricing. * Provided exceptional customer service to ensure positive buying experiences.