Personal Assistant to General Manager

• Oct 2022 - Present

Key Responsibilities: • Responsible for managing the sales process, from initial contact to closing the sale, including handling funds, escrow, completing necessary documents, and ensuring completion of all closing documents and sales documentation for boat offers and purchases. • Efficiently input and manage sales information in the CRM system, communicate with clients, answer inquiries, and ensure accurate and up-to-date information on the CRM system. • Providing ongoing and after-sales client care, including welcoming and greeting customers, recommending and displaying items that match customer needs, and following all company policies and procedures. • Participating in weekly sales meetings and providing regular sales reports. • Drive marketing efforts by creating and distributing newsletters, generating content for multiple platforms (website, social media, brochures, fact sheets, e-newsletters, online advertising, magazine adverts), organizing yacht photos for online portals, and ensuring accurate and up-to-date yacht prices, calendars, and information. Show less