Experience

ClearVC

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Sales Development Representative

  • Aug 2022 - Present



Syro Malabar catholic church

• Catechism Teacher

  • Sep 2021 - Jan 2023

  I am currently a Catechism Teacher and I devise an effective curriculum and teach introductory and historical lessons of the Catholic faith. Furthermore, I collect keynotes from the priest’s address in liturgy and engage in interactive discussions with the pupils. I showcase presentations with examples and promote participation in activities reflecting praise, thanksgiving, remembrance, supplication, and repentance.• Successfully established a trust-based relationship with students and taught bible teachings in a relatable manner.



Nottingham Knanaya Youth League

• NKCYL President

  • Jan 2021 - Jan 2023

  I have also been serving as a President to define objectives and oversee all operational aspects for the catholic youth organisation. I am responsible for allocating resources and organising social events while adhering to budgetary constraints. My prime responsibility is to lead and guide cross-functional teams to effectively engage with the members, promote value, and increase participation in the events. I also manage travel arrangements for students and rectify management problems through proactive planning and implementation.• Managed 32 active members, varying from 14 to 24 year olds.• Raised £450 in one day and acquired the biggest turnout to any event organised with 19 members.• Maintained consistency during the pandemic by hosting a “virtual quiz night” and a “virtual meet-up”.• Devised plans to uplift the organisation’s efforts after the lockdown and successfully concluded activities such as “summer barbeque”, “crazy golf”, and “homeless supporters”.



Nottingham University Hospitals NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Renal Supplies/Procurement

  • Jan 2022 - Aug 2022

  In my current role, I am accountable for overseeing stock items across five locations, involving two wards, one dialysis unit, and two outpatient areas on weekly basis. I research and delivered alternative replacement stocks during shortages of items due to production issues. I serve as a liaison between PD nurses and dialysis fluid delivery companies via email/phone to discuss new patient dialysis machines and fluid delivery, patient regime changes/updates, and emergency fluid delivery out to patients.The contribution from this role is:• Successfully organised fluid delivery to patient’s holiday destination (delivery address, point of contact at destination, and nearest dialysis unit in case of emergency).



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Receptionist/ Admin

  • Mar 2021 - Jan 2022

  I assumed the role of Renal OPD Receptionist/Admin in 2021. I cover staff at reception and maintain consistent progression within a fast-paced clinical environment. I am responsible for welcoming a high volume of inbound/outbound patients and addressing queries in a timely manner. On a day-to-day basis, I collect outcome forms from consultants/nurses, process relevant patient information, and book follow-up appointments (F2F/Tele/Video). I am greatly appreciated by the management for validating patient DNA's, reception and coordinating with clinical staff to rebook appointments in case of any delay. I collaborate with cross-functional teams to manage schedules and ensure a best-in-class healthcare experience for the patients. Manage the booking of interpreters for the patients and ensure patient availability to promptly start medical procedures is also part of my job description. Lastly, I document backlogs of patients’ letters, miscellaneous, and prescriptions, in patient case notes.• Prepared patient packs up to 3 weeks in advance while adhering to accuracy and attention to detail.• Implemented innovative systems and best practices to uplift the operational workflow.• Appointed at a renal mobile unit in Kingsmill hospital to support Secretaries and the reception team. Recognised for meeting all time-sensitive objectives 2 weeks in advance and demonstrating outstanding work ethics.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Salesperson

  • Dec 2019 - Jan 2020

  In this position, I provided quality service with a prime focus on enhancing store experience for customers and achieving positive client outcomes in terms of sales. I was responsible for promoting products and addressing queries to maintain satisfaction and retention. My day-to-day responsibilities involved, operating point-of-sale systems, accepting payments, and processing sales transactions. I reconciled cash drawers and sales receipts to identify and troubleshoot discrepancies. To minimise downtime, I reported equipment issues and recommended solutions.• Processed food orders during Boxing day and Christmas eve and oversaw inventory in a fast-paced environment.• Resolved various escalated problems while complying with customer service guidelines.



Great Bear Distributions

• Warehouse Operative

  • May 2019 - Sep 2019

  I was appointed in Great Bear Distributions, and I managed warehouse processes and stock to meet requirements and reduce additional expenses. I received commendation for preparing products for distribution and meeting all time-bound objectives. I led cross-functional teams to streamline the inventory receiving process and monitored product placement at each bay to minimise irregularities. Lastly, I supported the team leader in implementing internal controls and identifying improvement opportunities.• Charged with additional responsibilities such as product scanning and categorising due to steadfast commitment to work and high standards of professionalism.