Experience

Henry Booth House

• Non-profit Organizations
• 1 - 100 Employee

• • Oct 2015 - Present

• • Mar 2013 - Oct 2015



Trinity Resources Unlimited

• United States
• Education Administration Programs

• Family Support Worker (Social Worker)

  • May 2005 - Mar 2013

  Provide Social Services in all its many aspects to children and families enrolled in a non-for-profit Head Start Program. Responsible for Supportive Services, (i.e. Social Services, Health, Mental Health, and Disabilities) as outlined by Head Start Performance Standards. Provide staff with information, guidance and resources needed to help children and families. Determine the eligibility before enrolling children. Maintain the funded enrollment level, fill vacancies as they occur, and analyze enrollment data. Assume responsibility in the absence of Site Director for compliance and lines of communication among the governing body, facility, staff and parents. Show less



TCF Bank

• Banking
• 700 & Above Employee

• Lien Perfectionist

  • Feb 2003 - May 2005

  Provide support to TCF Mortgage Lenders. Produce multiple legal documents and letters to current and potential clients, approximately 600 loans per month. Maintain a database of customer files and records. Review setup of new loan records for inconsistencies and/or missing data and report results to lenders. Verify customer transactions in preparation for loan payoffs and produce final payoff letters. Provide support to TCF Mortgage Lenders. Produce multiple legal documents and letters to current and potential clients, approximately 600 loans per month. Maintain a database of customer files and records. Review setup of new loan records for inconsistencies and/or missing data and report results to lenders. Verify customer transactions in preparation for loan payoffs and produce final payoff letters.



Sears, Roebuck and Co.

• United States
• Retail

• • Mar 1998 - Jan 2002

  Managed and processed programs to build the Sears Customer Relationship File (file size 60 million customer records) on a monthly basis without down time and as scheduled. Supported Specialty Catalog and Direct Merchandise businesses. Created report packages, streamlined response analysis report program and developed a regular reporting schedule that eliminated the need for the individual marketers to request specific reports.

• • Mar 1992 - Mar 1998

  Managed the completion of telemarketing and mailing list data selection process. Coordinated approval of list requests ranging from 25,000 size test mailing to over 1 million records for rollout mailings. Responsible for submissions by ensuring that the scheduling of deliverables was compatible with available production capabilities, that the request specifications were complete and readily interpretable by the assigned production staffs and that all elements of the list instructions were consistent, feasible and reasonable. Show less