Office Manager

• Jan 2018 - Present

Christian Vocalist and Songwriter

• Jan 2003 - Present

Resource Development Administrator

• Nov 2013 - Nov 2017

• Coordinate travel, hotel and transportation arrangements as requested. Create comprehensive travel portfolio folders with necessary information associated with the trip as required. Communicate with partners internal and external partners as needed to ensure the success of trip. • Submit expense reports within 30 days after completion of business trip using the INFOR expense management tool. • Properly steward a $2,500 credit line purchasing card. Prepare monthly PCard reports for submission to Accounts Payable using the Bank of America Works Program. • Receive and process single check and credit card donations throughout the fiscal year. Established a department control system for delivery and processing of donations. • Update donor contact information into BBEC/Team Approach for the Vice-President & Sr. Director of Individual Giving as well as the Chief Executive Officer as requested. • Assist the donor relations teams with major events and project activities in support of the annual Carter Weekend and Carter Work Project events, as well the Corporate Leadership Summit and Habitat Development Council activities. • Developed a new hire information packet and provide a minimum two-week meeting and training schedule with key Habitat personnel to provide a more cohesive onboarding experience. • Plan and execute quarterly team meetings to include airfare, lodging for guests; as well as catering, meeting room reservations, agenda preparation as needed. • Prepare payment requests and purchase order requests, particularly for the Corporate, Cause Marketing Departments. • Prioritize, update and maintain outlook calendars for two Resource Development Vice-Presidents. • Provide excellent written communications. • Prepare monthly travel summaries for the Individual Giving team development officers to track travel expenses throughout the fiscal year . • Regularly provide notary services to the Habitat organization and its employees. Show less

Administrative Services

• Jun 2009 - Sep 2013

• Prepared and submitted expense reports within prescribed deadlines. Submitted tenant service requests to property management to resolve building-related issues. • Controlled a $10,000 credit line purchasing card and verified Federal Express and vendor invoices for payment. • Managed and issued security badges and provided a daily report to corporate security. • Controlled a subsidized movie ticket distribution program, provided monthly check logs and reconciliation reports to corporate accounting. • Managed, maintained and updated employee data listings. • Planned and executed meetings. Assisted with the preparation of welcome packets for customers and vendors. Ensured guests and visitors were received in a professional and courteous manner. • Reviewed and approved company-wide Health Club Reimbursement Claims and submitted claims reports to payroll. • Ordered office supplies, catalogued hardware/equipment assets. Developed a basic inventory system that reduced waste by 30%. • Updated Employee Resoures websites. • Delivered a daily mobile industry news dashboard to the executive, sales, and marketing staffs. • Provided excellent written communications. Conduct research and collect information using assigned data points to develop and submit detailed reports. • Developed locally used administrative procedural guides. • Wrote administrative-related articles and tips for a company-wide newsletter. • Initiated process improvements. Submitted changes to an email template that were implemented and sped up the review and approval process for reimbursement claims. • Developed the service tagline currently in use by the Administrative Services Department. Show less

Administrative Assistant at Qualcomm, Inc.

• Feb 2008 - Jun 2009

•Managed calendar and scheduling. Planned and prepared travel, documentation and expense reporting. •Ordered office supplies and refreshment vending. Ensured inventory met on-hand minimums. •Planned meetings, events and conference calls. Recorded and prepared meeting minutes and sent to attendees within 48 hours of meeting. •Wrote and prepared correspondence. •Maintained information packets for candidate interviews. Verified and inputted I-9 information for new hires. •Received guests and visitors. Assisted with taxi and other transport requirements. Show less

Customer Account Manager - Calico Corners

• 2006 - 2008

•Managed customer accounts through timely order entry and process management. Met prescribed order entry deadlines. •Solved order entry and processing problems. Escalated as required critical order issues to achieve customer satisfaction. •Developed and maintained rapport with labor coordinators and store managers. Provided courteous and professional face-to-face and telephone customer service. Proficiently answered product and pricing questions. Prepared quote information. Wrote and prepared correspondence. •Met with customers to enhance relationships and better meet their needs. •Processed invoices, credit cards and other accounts receivables. Prepared reconciliations and quarterly sales summaries. Provided account analysis identifying account trends and fluctuations. Show less

Substitute Teacher

• 2001 - 2006

•Followed lesson plans using verbal instructions, textbooks and simple reasoning skills. •Used verbal and written communication allowing students to comprehend information provided. •Corrected assignments, proctored classroom tests and performed additional duties as needed. •Followed lesson plans using verbal instructions, textbooks and simple reasoning skills. •Used verbal and written communication allowing students to comprehend information provided. •Corrected assignments, proctored classroom tests and performed additional duties as needed.

Proposals Bid Manager

• 1995 - 2001

Proposals Bid Manager •Designed and prepared bid responses for proposals and information requests. Managed projects, provided research, scheduled regular meetings and established project deadlines. •Followed up with team members to ensure the bid project was on track for successful completion. •Maintained a bid collateral library and boilerplate resources. Introduced a bid database and helped establish service and support procedures for the team. •Ensured completed proposals were properly packaged and shipped within prescribed deadlines. Employee Services Specialist/New Hire Coordinator •Scheduled, facilitated and presented upbeat and exciting new hire presentations. •Provided exemplary customer service for human resources, benefits, and site services. •Planned employee events and meetings. Scheduled travel arrangements, prepared itineraries. Sr. Administrative Assistant, Broadband Video Networks •Created an administrative training guide. Organized filing systems, created a product literature guide. •Reconciled department visa accounts, prepared check requests, and departmental reports. •Prepared itineraries, provided travel arrangements and expense reporting. Show less

Office Manager

• 1993 - 1995

•Executed bank deposits and Accounts Payable/Accounts Receivable transactions in a timely manner. •Hired and supervised the administrative support and intern staff. •Developed a training manual and updated office policies and procedures.. •Assisted with production coordination. •Planned and executed internal events. •Executed bank deposits and Accounts Payable/Accounts Receivable transactions in a timely manner. •Hired and supervised the administrative support and intern staff. •Developed a training manual and updated office policies and procedures.. •Assisted with production coordination. •Planned and executed internal events.

Executive Assistant

• 1992 - 1993

•Managed the administrative support functions including the hiring of interns and temporary staff. •Developed a training manual and updated office policies and procedures. •Supervised one clerical support staff member. •Trained all office personnel in the use of word-processing software. •Managed the administrative support functions including the hiring of interns and temporary staff. •Developed a training manual and updated office policies and procedures. •Supervised one clerical support staff member. •Trained all office personnel in the use of word-processing software.

Office Coordinator - Physical Therapy

• 1990 - 1992

•Performed medical transcription for the physical, occupational and speech therapy allied health professionals. •Prepared quarterly statistical reports for submission to the hospital CEO •Ordered, managed and propertly maintained patient supplies. •Scheduled patients. •Performed medical transcription for the physical, occupational and speech therapy allied health professionals. •Prepared quarterly statistical reports for submission to the hospital CEO •Ordered, managed and propertly maintained patient supplies. •Scheduled patients.

Office Manager

• 1989 - 1990

• Increased office efficiency by updating and implementing new office policies and procedures. • Established procedures and deadlines for the submission of expense reporting. • Developed inventory systems to properly procure, manage, and maintain tools and equipment. • Ordered and maintained office supplies and services. • Increased office efficiency by updating and implementing new office policies and procedures. • Established procedures and deadlines for the submission of expense reporting. • Developed inventory systems to properly procure, manage, and maintain tools and equipment. • Ordered and maintained office supplies and services.

Office Manager

• 1988 - 1989

• Prepared and dispensed payroll for 15 employees. • Performed company orientation and training seminars. • Coordinated with city officials on required building permits and other documentation. • Prepared and dispensed payroll for 15 employees. • Performed company orientation and training seminars. • Coordinated with city officials on required building permits and other documentation.

Supervisor, Training Administration

• May 1980 - May 1988

•Managed administrative support for the telecommunications and IT training group which encompassed a staff of 26 officers, non-commissioned officers and civilian training staff. •Trained and supervised five airmen. •Designed office filing systems and forms, created meeting an itineraries and submitted expense reports, developed student records management systems. prepared documentation and information packages for programming courses. •Secret Clearance (Inactive) •Honorably Discharged Show less