Experience

HallMark Advertising & Marketing Limited

• Advertising Services
• 1 - 100 Employee

• Sales representative

  • May 2019 - Present

  Creating product awareness pertaining specific FMCGs. Driving sales. Creating product awareness pertaining specific FMCGs. Driving sales.



Express Data Networks

• Customer Service Representative

  • Jul 2022 - Jul 2023

  First company contact person via email, call and on site with a responsibility of providing guidance and information on company products and services. For every first time touch point, I aimed for conversion to either a product customer or service subscriber. I also ensured that all filed complaints were addressed through prompt communication; to the right parties, as this ensures issue resolution in the shortest time possible which then fosters customer loyalty. My key values in this role were; 1. Communication. 2. Passion. 3. Commitment to service. Show less



Asepsis Limited

• Kenya
• Consumer Services
• 1 - 100 Employee

• Telesales personnel

  • Feb 2022 - Jul 2022

  In the steady-growing landscaping business, I was the first contact company personnel with all potential clients via calls(3CX),email(CRM) and social media. My aim with each interaction was to not only make them aware of the wide array of products and services on our catalogue, but to also leave a positive impression that would then convert to a referral. I believe that it does the business a great deal if all team players built a community of clientele with whom they have a business relationship. Something beyond a sales person's need for money and a customer's need for a product. Show less



Redlands Roses LTD, Ruiru

• Quality control trainee

  • May 2017 - Sep 2017

  Ensuring adherence to set quality standards as outlined by existing global market standards and certification. Ensuring adherence to set quality standards as outlined by existing global market standards and certification.