Experience

Commercial Displayers, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Accounting Office Manager

  • Aug 2019 - Present

  Office and Project Management, Executive-Level Support and Office Administration, General Bookkeeping Office and Project Management, Executive-Level Support and Office Administration, General Bookkeeping



Dash Delivery LLC

• Everett, Washington, United States

• Supervisor/Driver Dispatch

  • Oct 2017 - Aug 2019



Kroger

• United States
• Retail
• 700 & Above Employee

• Floral Lead/Manager

  • Nov 2015 - Oct 2017



Self-Employed - ICP

• ICP

  • Aug 2014 - Nov 2015



Owen-Exley LLC

• Regional Manager

  • Aug 2012 - Mar 2014

  Manage operations of three successful coffee café locations, with a fourth location (Suwanee) to be added in March. Special event and meeting planning (including pricing, menu creation, etc.) for catered events. Hire, train and develop team members to take action and achieve operational goals. Review store environment and key business indicators to identify problems, concerns and opportunities for improvement. Utilize Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management to identify and prioritize communications and regularly use discretion to filter communications to the store team. Actively develop employees by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve team performance. Show less



EnvisionWare, Inc

• Implementation Consultant/Project Manager

  • Dec 2006 - Dec 2010

  Project managed multiple high-profile installations spanning national/international locations simultaneously. Provided complete support packages for installation, training, and maintenance of proprietary software and hardware, as well as third-party products. Developed proposals and training materials for on-going customer support. Provided on-site (nationwide) and remote support for customers and support team members. Recommended product enhancements that improved the installation and configuration process. Reviewed product and technical third-party documentation for accuracy and clarity. Extensive knowledge of CRM (NetSuite). 60% travel. Show less



Coffee Coffee Coffee! Shop & Roastery

• District Manager

  • Jun 2005 - Dec 2006

  Complete set up and management of four (4) satellite coffee café locations. Training/supervision of employees. Marketing, sales & advertising for multiple locations, custom bean blends, gift cards and bulk beans sales. Full-charge bookkeeping and payroll. Maintenance of inventory and equipment. 50% travel. Complete set up and management of four (4) satellite coffee café locations. Training/supervision of employees. Marketing, sales & advertising for multiple locations, custom bean blends, gift cards and bulk beans sales. Full-charge bookkeeping and payroll. Maintenance of inventory and equipment. 50% travel.



KMC Telecom Holdings Inc

• Translations Switch Engineer/Supervisor

  • Jul 2000 - Jun 2005

  Customer-based individual line and complex translations specialist. Maintenance of EDI/IRES. OSS operator. Customer care oversight for 15 states. Supervision of 15 CSR employees spanning 21 states. Processing and validation of all disconnect orders (49 cities). Full supervision of Service Order Coordinators (21) for four national regions LSRs to outside providers; circuit design validation; CFAs. Customer-based individual line and complex translations specialist. Maintenance of EDI/IRES. OSS operator. Customer care oversight for 15 states. Supervision of 15 CSR employees spanning 21 states. Processing and validation of all disconnect orders (49 cities). Full supervision of Service Order Coordinators (21) for four national regions LSRs to outside providers; circuit design validation; CFAs.



KMC Telecom, Inc

• Executive Assistant

  • May 1998 - Jul 2000



OMNI International

• United States
• Biotechnology Research
• 1 - 100 Employee

• Event Planner and Catering Specialist

  • Dec 1997 - Jan 2000



FCCI Insurance Group

• United States
• Insurance
• 700 & Above Employee

• Director

  • Aug 1992 - Apr 1993



Presbyterian Church of America (PCA)

• Executive Assistant

  • Jul 1987 - May 1992



Walk Thru the Bible

• United States
• Religious Institutions
• 1 - 100 Employee

• Executive Sales Assistant

  • May 1985 - Jul 1987