Experience

Pando

• Professional Training and Coaching
• 1 - 100 Employee

• Project Manager

  • Jul 2022 - Present

  Pando is on a mission to connect healthcare. With a growing network of over 90,000 healthcare professionals, Pando allows clinicians to collaborate faster and more securely. We're used to accelerate care, improve treatment, and enable better team working. Active in over 200 hospitals, and used on 6 continents. We're here for healthcare. Pando is on a mission to connect healthcare. With a growing network of over 90,000 healthcare professionals, Pando allows clinicians to collaborate faster and more securely. We're used to accelerate care, improve treatment, and enable better team working. Active in over 200 hospitals, and used on 6 continents. We're here for healthcare.



Self Employed

• Real Estate
• 1 - 100 Employee

• Freelance Digital and Communications Specialist

  • Jan 2019 - Present

  Remote freelancer offering Content Development, Social Media Management, Digital Strategy, Account and Digital Project Management support. Remote freelancer offering Content Development, Social Media Management, Digital Strategy, Account and Digital Project Management support.



HAVAS LYNX

• United Kingdom
• Advertising Services
• 300 - 400 Employee

• Senior Account Manager

  • Oct 2016 - Jan 2018

  Senior Account Manager at a leading Healthcare Communications agency, working on the development and delivery of strategic campaigns through digital technologies and channels. Main Duties included: - Leading the day-to-day management of campaigns and teams, including medical writers, strategists, designers, and web developers. - Supporting the Senior Account Director in contributing to the strategic development, direction of account, and exceeding of key performance indicators in respect of client satisfaction, business development and profitability.



Newcastle University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Postgraduate Student (MSc in Computer Science)

  • Sep 2014 - Sep 2016

  Technology conversion degree, covering the fundamentals of Computing Science. Completed whilst working part time at a local small scale software start up. Academic Results:​ Research Methods: 96% Information Systems: 84%, Software Engineering: 83%, Computer Environments, 82% Programming 78%, Networks and Web Technologies 77%, Advanced Programming 70%. Languages:​ HTML, JavaScript, CSS, SQLite, MySQL, Java (including Data Collections, Algorithms, Inheritance, Concurrent and Event Driven programming), Bash, XML. Process Methodologies:​ Agile (Scrum, XP), Waterfall, Incremental and Evolutionary Prototyping, and Spiral. Other Skills and Topics:​ Relational Database design, Functional and Non-functional requirements gathering, Specification development, User Story development, UI Design, User testing, Accessibility guideline development, Networking (TCP/IP, OSI and DARPA architectures, Ethernet, Packet and Circuit Switching), Qualitative and Quantitative research methods, Acceptance and Unit Testing. Dissertation Overview: ​Development of an Android mobile application to enable adolescents in Palliative Care to curate a digital legacy. I undertook a requirements elicitation phase by running design workshops and engaging in Lo-Fi prototyping with appointed Stakeholders. These included healthcare practitioners, and representatives from national children's charities.​ ​Designed and developed a series of Hi-Fi prototypes, culminating in the build of an application using Java, SQLite, and XML. The project was ran using an Agile process model.



Numiko Ltd

• China

• Project Manager

  • Jan 2013 - Aug 2014

  Client facing Project Manager at a research-driven digital product agency, specialising in 'tech-for-good'. Responsible for the efficient management and delivery of creative, UX and technical projects for significant not-for-profit organisations. Duties included: - Writing contractual, and functional project documentation. - Managing budgets, profitability, risks, business and user requirements, project planning and assuming overall responsibility for timely production and delivery. - Briefing all internal, and third party project team members. Leading project ‘kick-off’ meetings, fortnightly internal project review meetings, and completion review meetings. - Managing all client communications including management of Senior Stakeholders. - Undertaking testing including cross browser, accessibility (in line with WCAG guidelines), and usability. Clients included: Channel 4, the BBC, Cancer Research, NSPCC, and the British Film Institute.



Switched on Media

• Advertising Services

• Digital Account Manager

  • Sep 2012 - Nov 2012

  Temporary role involving strategic management of paid search and SEO campaigns. Temporary role involving strategic management of paid search and SEO campaigns.



NetConstruct Ltd

• United Kingdom

• Account Manager

  • Jul 2011 - Jul 2012

  Key member of the account handling team, responsible for maintaining strong client relations and ensuring the smooth running of significant agency accounts, including the NHS, Bupa, DHL and Lewis PR. Services included social, SEO, brand development, web development, and digital strategy.This involved:- Managing work flow across service lines.- Drafting proposals and pitching campaign ideas to existing clients.- Undertaking account reviews to align direction and deepen engagements.- Analysing statistical data and SEO campaign results to provide strategic digital recommendations.- Content development and Social strategy.- Drafting proposal documents and PQQ submissions.- Management of web development projects, to include integration and mobile sites.- Management of a technical helpdesk, and delivery of CMS training.

• Account Executive

  • Apr 2010 - Aug 2011



Golley Slater

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Graduate PR Assistant

  • Sep 2009 - Apr 2010

  Graduate internship at a national PR agency. Duties included: - Reviewing and logging media coverage - Drafting content - Managing social channels - Providing research support i.e. events, key influencers. - Selling in press releases with regional and national media - Collating reports Clients included SPAM, the British Army, Hilton hotel, and Weight Watchers. Graduate internship at a national PR agency. Duties included: - Reviewing and logging media coverage - Drafting content - Managing social channels - Providing research support i.e. events, key influencers. - Selling in press releases with regional and national media - Collating reports Clients included SPAM, the British Army, Hilton hotel, and Weight Watchers.



The Creative Branch

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Marketing and Communications Assistant

  • Aug 2009 - Aug 2009

  Graduate internship in the Marketing department of a small creative agency. Graduate internship in the Marketing department of a small creative agency.