Experience

Number One Shoes

• Retail
• 1 - 100 Employee

• Store Manager

  • Feb 2021 - Present

  Papamoa, Bay of Plenty, New Zealand

• Support Manager

  • May 2016 - Present

  Papamoa



Clark Rubber Pty Ltd

• Assistant Manager

  • Feb 2013 - Mar 2015

  Kotara • Assisted Store Owner / Manager in overall responsibility for managing the store • Consistently created a welcoming environment for the customers and responded quickly to their needs. • Demonstrated the desired conduct and behaviour through a hands-on approach to other staff members. Some of which include driving sales, handling difficult and/or complicated sales queries, cash management process, inventory management, the importance of following-up … Show more • Assisted Store Owner / Manager in overall responsibility for managing the store • Consistently created a welcoming environment for the customers and responded quickly to their needs. • Demonstrated the desired conduct and behaviour through a hands-on approach to other staff members. Some of which include driving sales, handling difficult and/or complicated sales queries, cash management process, inventory management, the importance of following-up with customers and the procedure and responsibilities associated with the opening and closing of the store. • Assisted Store Owner / Manager with providing a strong leadership presence and control in store, while ensuring that all customers received professional service and high quality merchandise. • Regularly attended team meetings to discuss strengths, opportunities, and trends that impacted the business. • Helped Store Manager to identify staff training requirements and provided ongoing training support to the team as needed. • Assisted in hiring of new personnel based on the needs of the business. Actively recruiting to ensure open positions were filled quickly. • Assisted Store Manager in delivering consistent, timeous feedback to all staff. • Ensured company compulsory standards were adhered to. Enforced all company policies and procedures, including health, safety, and security • Planned, coordinated, and executed all campaigns and sales promotions in a timely manner. • Ensured all pricing, signage, and displays were correct at all times. • Received regular vendor deliveries and stocks. • Responsible for controlling inventory stock levels and reordering within budget. • Managed and controlled stock shrinkage's. • Managed the store swimming pool section with a computerised water testing system to assist customers with their daily maintenance of their swimming pools.

• Sales Assistant

  • Oct 2012 - Feb 2013

  Warners Bay



Footwear Trading Company Pty Ltd

• Sales Consultant - Assistant Manager

  • Apr 2012 - Jul 2012

  Dural NSW • Met and exceeded shop targets. • Maintained store appearance and associated housekeeping duties. • Implemented and followed programs necessary to achieve company objectives around visual merchandising. • Attended to special customer orders and ensured all sales details were processed accurately. • Involved in pricing, display labels and stock displays. • Maintained paper based filing/records in accordance with set processes and procedures. • Opening and closing of the store… Show more • Met and exceeded shop targets. • Maintained store appearance and associated housekeeping duties. • Implemented and followed programs necessary to achieve company objectives around visual merchandising. • Attended to special customer orders and ensured all sales details were processed accurately. • Involved in pricing, display labels and stock displays. • Maintained paper based filing/records in accordance with set processes and procedures. • Opening and closing of the store according to company procedures. • Stockroom maintenance and management of stock levels. • Exceeded personal and company KPI’s in compliance with all OH&S requirements.

• Sales Consultant / Customer Service

  • Mar 2012 - Apr 2012

  Dural NSW



Pinnacle Travel

• Debtors Clerk & Team Administrator

  • Jan 2009 - Aug 2011

  Invoicing using Quickbooks accounting package / Excel spread sheets, statements, follow up on outstanding accounts, petty cash, general secretarial duties, bank statement, canvasing new clients. Major Achievements: Implemented a collections report system that integrated from QuickBooks accounting into standard Excel applications, which made it more user friendly in order for me to follow up on a daily bases all outstanding accounts more effectively, which increased the cash flow of the… Show more Invoicing using Quickbooks accounting package / Excel spread sheets, statements, follow up on outstanding accounts, petty cash, general secretarial duties, bank statement, canvasing new clients. Major Achievements: Implemented a collections report system that integrated from QuickBooks accounting into standard Excel applications, which made it more user friendly in order for me to follow up on a daily bases all outstanding accounts more effectively, which increased the cash flow of the company. Show less



Swimming Pool Retail Shop

• Retail Manager

  • Jan 2004 - Dec 2008

  Johannesburg Area, South Africa Co-ordinating Agencies, Co-ordinating factory, Pool Shop owner, shell Orders, ordering stock, water analysing, petty cash, all account duties using Pastel accounting package, month end. Major Achievements: Implemented an innovative computerised system for water testing which enabled me to give my customers a fast, accurate diagnosis about the health of their pool water and prescribe exactly what they need to keep it in great condition. This is crucial to ensure a pleasant healthy swimming… Show more Co-ordinating Agencies, Co-ordinating factory, Pool Shop owner, shell Orders, ordering stock, water analysing, petty cash, all account duties using Pastel accounting package, month end. Major Achievements: Implemented an innovative computerised system for water testing which enabled me to give my customers a fast, accurate diagnosis about the health of their pool water and prescribe exactly what they need to keep it in great condition. This is crucial to ensure a pleasant healthy swimming experience and to prolong the life of your pool surface & equipment. Show less



Splash Pools Agency

• Office Manager

  • Dec 2002 - Dec 2003

  Johannesburg Area, South Africa Fiberglass Installations, stock ordering, advertising for pools, customer liaison, petty cash.



Travel and Tourism Company

• Office Coordinator / Manager

  • Oct 1998 - Jun 2002

  Johannesburg Area, South Africa Co-Ordinator, booking all chauffeur transfers to and from airport, to and from hotel, transport Directors to and from homes, co-ordinating all drivers, checking flights, booking and co-ordinating tours for overseas visitors from different companies, Anglo American, Anglo Gold, Investec, De Beers. Major Achievements: In order to reduce overhead costs, streamline the itinerary quoting process, respond to enquiries faster and offer professional document creation I introduced an utilised a… Show more Co-Ordinator, booking all chauffeur transfers to and from airport, to and from hotel, transport Directors to and from homes, co-ordinating all drivers, checking flights, booking and co-ordinating tours for overseas visitors from different companies, Anglo American, Anglo Gold, Investec, De Beers. Major Achievements: In order to reduce overhead costs, streamline the itinerary quoting process, respond to enquiries faster and offer professional document creation I introduced an utilised a computerised transportation booking system that integrated into standard Microsoft Word and Excel applications in order that the company could be more productive and profitable. Show less



LTA Construction Ltd (Karrena Africa)

• PA to Director

  • Apr 1998 - Aug 1998

  Johannesburg Area, South Africa All support functions



The Foschini Group

• National Training Coordinator, PA to Operations Exec, Regional Secretary

  • Jul 1993 - Dec 1997

  Johannesburg Area, South Africa April 1995 – Sept 1998 - National Training Co-Ordinator Organise and attend twice yearly Mentor and Development Seminars. May 1994 – April 1995 - PA to Operations Executive All support functions The Foschini Group, from July 1993 – May 1994 - Regional Secretary / Team Admin to Regional Manager All support functions



Exclusive Personnel

• Reception / PA

  • May 1990 - Mar 1991

  Johannesburg Area, South Africa



Temperature Controls (Pty) Ltd

• PA / Team Admin to Sales Director

  • Jan 1987 - Apr 1989

  Johannesburg Area, South Africa All support functions for the sales team.



Gestetner (Pty) Ltd

• PA to Technical Manager

  • Feb 1983 - May 1986

  Johannesburg Area, South Africa All technical support funtions