Betzabe Rodríguez
Spanish Interpreter at CyraCom Language Solutions- Claim this Profile
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Topline Score
Bio
Credentials
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Business Developing, Department of Commerce of Puerto Rico
Compañía de Comercio y Exportación de P.RApr, 2011- Oct, 2024 -
Certified Medical Interpreter (CMI)
Certification Commission for Healthcare Interpreters (CCHI)Aug, 2020- Oct, 2024
Experience
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CyraCom Language Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Spanish Interpreter
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Jun 2021 - Present
I currently help English speakers to communicate with Spanish speakers on their every day interactions. I currently help English speakers to communicate with Spanish speakers on their every day interactions.
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GLOBO
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United States
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Translation and Localization
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500 - 600 Employee
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Certified Medical Interpreter
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Jul 2020 - Jun 2021
This position consists of interpreting for healthcare Spanish speaking patients with limited English proficiency. As a CCHI certified medical interpreter, I facilitate doctor-patient communication at hospitals, clinics, and other healthcare-related facilities. I work on-site and from home as a contractor for different companies, also for Globo and Trans-perfect Connect. This position consists of interpreting for healthcare Spanish speaking patients with limited English proficiency. As a CCHI certified medical interpreter, I facilitate doctor-patient communication at hospitals, clinics, and other healthcare-related facilities. I work on-site and from home as a contractor for different companies, also for Globo and Trans-perfect Connect.
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TransPerfect
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United States
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Translation and Localization
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700 & Above Employee
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Spanish Interpreter
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Jan 2020 - Jun 2021
As a Spanish interpreter I provide consecutive interpretations on different scenarios. I Interpreter for industries like medical, banking, insurance companies and many others serving as a bridge thru language barriers. I work from home and bring support where I am most needed thru telephone interpretation services. As a Spanish interpreter I provide consecutive interpretations on different scenarios. I Interpreter for industries like medical, banking, insurance companies and many others serving as a bridge thru language barriers. I work from home and bring support where I am most needed thru telephone interpretation services.
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Language Line Solutions, LLC
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Monterrey California
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Professional Interpreter
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Jun 2013 - Jul 2020
I currently Interpret English–Spanish, Spanish–English simultaneously, spreading World Class Customer Service in the areas of Health, Legal; Medical, Home, Care & Medical Insurance Market; Government Agencies, Federal Government Agencies (Such as FEMA, DHS and others); Banking, Pharmaceutical Companies, Education, Overall Private and Public Sectors. Ability to adjust to clients of all speech registers including Scientific Terminology and some other Specific Terminologies that follows each line of Customer Service. Show less
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UPR Rio Piedras
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Rip Puedras, UPR
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Conference Student on Grad Symposium, Caribbean Without Borders.
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2016 - 2016
I developed an investigation on Caribbean Languages and the effect of religious influences on peoples lives when getting information in their mother tongue. The investigation was based on the endangered languages that are still being spoken in the Caribbean that are actually reported and updated by UNESCO. I developed an investigation on Caribbean Languages and the effect of religious influences on peoples lives when getting information in their mother tongue. The investigation was based on the endangered languages that are still being spoken in the Caribbean that are actually reported and updated by UNESCO.
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E-Nabler & E-net Business, Independent Communications Consultant
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Hato Rey, Puerto Rico
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Independent Consultant
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2010 - Apr 2013
Independent Consultant and owner of E-net Business Consulting, which offered consulting in the areas of Mobile Apps, Web based platforms for Merchants, Communications, Marketing and Translation. Independent Consultant and owner of E-net Business Consulting, which offered consulting in the areas of Mobile Apps, Web based platforms for Merchants, Communications, Marketing and Translation.
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G4S, Puerto Rico, Senior Account Executive
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Caguas, Puerto Rico
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Senior Executive
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May 2011 - Sep 2011
Selling of Security Services, Alarm Systems and Security Guards armed and un armed to Private and Public Sectors such as Banking, Hotels, Retail, and many others. As a Senior Account Executive I organized meetings with key customers building and securing well established and thoroughly compliant of services. The client planning and developing strategies for new opportunities helped me build strong relations with key customers, such strategies were design to close massive deals for the secure company. I followed National Agreements for our clients. Pay close attention to every detail on contracts, bids and RF P's. Calculate Contract on every term and specific amendments. Make sure that I comply with the Terms and Conditions that I proposed. Give constant follow up on every project to assure customers satisfaction and managed additions to previously negotiated contracts. Show less
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Wydham Vacation Ownership
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Rio Grande, Puerto Rico
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Customer Relations Specialist
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Aug 2010 - Nov 2010
Sales and Customer Service, Real Estate experience, I memorize Wydham Sales Pitch and manage multi-cultural Customer Relations from Owners around the world, by selling Wydham Points for services and spectacular over the top Cruises, Hotels, Flights and Five Star Suites to them. Platinum, Gold, Silver Members had the opportunity of experiencing the most exclusive white glove treatment there is in the Hospitality Business, at the most fabulous Worldwide Resorts by Wyndham. Located at Rio Mar Grand Resort in Río Grande, I created the best vacation experience to our customers, by making sure that they were well fed, and in the best mood for business. While staying at the property they developed the need of not going back to normal vacation, when in contrast, our world class clients have had the most magical experience and every vacation can become extraordinary at no extra cost to them. I managed each individual client budget to help them achieved their vacation goals. Show less
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Puerto Rico Telephone, (PRT) Senior Account Executive
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Hato Rey, Puerto Rico
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Mayor Accounts Sales Executive
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Jan 2004 - May 2010
Mayor Accounts Sales, Marketing, Business Strategic Management, Customer Relations and Top Company Representative for the most important accounts on the Business Industry. Over the edge Business Relations and Planning. Broadband, from DS1 up to building Puerto Rico most prestigious businesses Internet Networks through engineering special designs that were tailor made for each specific customer needs. PBX, Nortel, Avaya, Cisco Phone, IP Voice and Data Solutions Specialist. Analyze usage on Data and Voice including Long Distance To US, Continental US and International Calls. Pairing Brands, Upgrading Systems, make recommendations on optimization of core systems for all industries including Government, Private, PYMES, Pharmaceutical, Banking, Retail and many other types of Businesses. Winner of Presidential Awards. Participate on monthly basis training on trends in the areas of Technology and Strategic Planning for each customer. Keep Customer Base and develop new areas of Business Opportunities to increase that base. Elaborate and comply with Government Bids and Requests for Proposals. Excellent Presentations of Business Plans and Proposals. Show less
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Verizon Wireless, Account Executive I, II
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Guaynabo, Puerto Rico
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Account Executive I, II
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Apr 2000 - Dec 2003
Handle all aspects of customer’s contracts and warranties, payments, cash and credit card check transactions, maintain and communicate strong up-to-date knowledge of technology products like Wireless Products (Cell Phones, Data Cards and Accessories), Pricing Plans, Service Features and so on. Self-motivated and manage customer needs, services and complains with a calm attitude and a friendly face. As a wireless representative, I achieved to become a fast learner for new phones and settings. Exceed Sales Goals every year acquiring the most prestigious Accounts in the Industry. Excellent at engaging customers utilizing selling skills to build connected solutions while maintaining a balance of high velocity and high service. Developed strong relationships with customers and bring them to close the gaps with technology. I developed trainings on new technologies, and make daily calls, funnel and lists were constantly updated for account management. Show less
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Five Star Club, Inc,
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Caguas, Puerto Rico
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Collections Manager
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Feb 1998 - May 1999
I reduced delinquency on clients’ accounts on a 98%. Prepare daily reports for company’s President. Be on time to open Collections Department at the company’s building. Be nice to clients while collecting debt due to company’s policy on retaining customers and acquiring leads and referrals. Learn of Real Estates laws on Time Shares. Collect debts and make deposits on company’s bank account. Keep accounting books up to date. Refer re-installment of client’s services upon payments bringing accounts current. Refer clients for suspension of membership. Completing cancellation of debts and proper paperwork. Show less
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Cositas y Algo más
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Guaynabo, Puerto Rico
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Owner
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Jan 1997 - Jan 1998
Owner of a Gift Shop. Start Business from scratch, dealing with suppliers and contracts. Build all management policies and procedures for business. Business Plan Completed. Company specialized on corporate customers as a gift basket supplier. Owner of a Gift Shop. Start Business from scratch, dealing with suppliers and contracts. Build all management policies and procedures for business. Business Plan Completed. Company specialized on corporate customers as a gift basket supplier.
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Federal Technologies, Inc
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Rio Piedras, Puerto Rico
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Direct Sales Manager
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Dec 1995 - Jan 1997
Fierce door to door Sales Pitch. Minimum monthly Sales Quota achievement. Excellent Customer Service. Constantly reach out customers for new leads. Follow up clients on their payments to be made. Search and schedule newspaper ads recruiting new sales representatives. and hire them as independent sales rep under my organization. Develop Sales Training. Build top achievers, Sales Professionals. Cold Calling and daily presentations. Fierce door to door Sales Pitch. Minimum monthly Sales Quota achievement. Excellent Customer Service. Constantly reach out customers for new leads. Follow up clients on their payments to be made. Search and schedule newspaper ads recruiting new sales representatives. and hire them as independent sales rep under my organization. Develop Sales Training. Build top achievers, Sales Professionals. Cold Calling and daily presentations.
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Education
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2020 - 2022
Ana G Mendez University
Bachelor's degree, Health/Health Care Administration/Management -
2013 - 2017
Universidad de Puerto Rico
Bachelor's degree, Language Interpretation and Translation
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