Production & Lojistics Planning

• Jul 2022 - Present

Contract Manager

• Sep 2017 - Feb 2022

Logistics Coordinator

• Jan 2013 - Sep 2017

BSK GLOBAL (www.bsk-global.com ) BSK – Foreign Trade Representative (Reporting to General Manager) Managing foreign trade office Conducting regular Business Reviews with customers and suppliers. Managing supply chain between suppliers and customers including customs, logistics and all transport issues Contract management with the suppliers Develop close contact with the suppliers personnel. Providing quality assurance service to all supplied parts before sending to the customer. Supporting the business sector in its efforts to achieve export growth. Providing technical customer support as necessary. Responding to client communications or queries. Strengthen the relationship with client companies in order to encourage and support their commitment to export growth. Key Achievements in BSK GLOBAL: Application of integrated management system related with the divisional definitions and all necessary documentations as needed. Restructuring customer services especially for having feedbacks based on customer complaints/demands. Business development and folowing up action plan on a regular basis Adding a new expansions in terms of customer payments by having strong relationships and trust with our customers Establising point system in order to monitor vendor development There is no any major customer complaint during the year 2014 and year to date of 2015 . Show less

Foreign Trade Customer Representative

• Oct 2009 - May 2012

Despa Otomotiv (www.despa.com.tr) Bursa TURKEY DESPA GAS SPRINGS for TIER 1 & TIER 2 Automotive Suppliers Foreign Trade Representative (Reporting to General Manager) Acting as a Key Account Manager Dealing with clients, store managers and regional managers. Identifying and assessing a client’s critical needs. Identifying short and long term growth opportunities. Attending regular meetings with the clients. Maintaining tight budget control over expenditure. Forecasting and tracking key account metrics. Being a point of contact to priority customers and resolving any issues that they have. Collecting and communicating customer requirements to all necessary departments. Providing technical customer support as necessary. Managing trade fairs and other group promotional activities. Conducting regular Business Reviews with customers and suppliers. Responding to client communications or queries. Networking with business partners and customers. Key Achievements in DESPA AUTOMOTIVE : Establish filing system including all documentations for easy access and effectively usage. Making follow-up instructions between customers and in-house production team and it’s application on daily operations. There is no any major customer complaint during the working period in DESPA AUTOMOTIVE. Show less