Experience

Markon

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Lead Associate / Knowledge Manager

  • Mar 2022 - Present

  • Assist DOD customer with Real Property Asset Management Strategy • Review and tailor processes to ensure they align to an effective asset management framework. • Coordinate daily with audit preparation personnel, real property officers, project and design managers to provide solutions and product enhancements. • Support Production Control Team, Performance Management Governance and Customer interface by providing recommendations from multiple stakeholder perspectives. • Monitor and maintain customer interface facets that will provide transparency and accountability. • Requirement development and coordination for Facilities Program Support • Oversee the services and systems that FAC1 within the DOD agency as a whole use to interface with their customers • Use collaborative tools to effectively manage Real Property Information for DOD Agency • Member of ARCHIBUS Administration Team focused on new module implementations for the DOD Agency. Testing and Deployment of new applications within ARCHIBUS. Development of business process for user access and updating user roles in ARCHIBUS. • Create Change Management plan to implement new ARCHIBUS Modules. Create new job aids for ARCHIBUS Roles. Create a user portal for easy access to knowledge articles and job aids to support ARCHIBUS Implementation. • Support and organize documentation for audit and compliance. Support financial processes and policies at branch/division levels via efficient, customer focused, and audit compliant methods. Drive audit compliance across division, through project cradle-to-grave spectrum, from minor expense projects to capitalized full renovations. • Provide guidance on strategic direction to ensure operational effectiveness, proficiency and alignment to internal controls. • Management of documents, data, and drawings to support project construction managers, engineers, designers, program managers, and facility personnel in the execution of their responsibilities. Show less



Accenture Federal Services

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant- Logistics Specialist Operations Lead

  • Oct 2016 - Apr 2022

  Current role involves working with external and internal customers in Department of Defense to develop and deploy Logistic/Supply Chain/Asset Management operations. Team has implemented multiple capabilities for the DOD Client Account. I have managed the execution of logistic functions. Identified, recommended, and implemented operation efficiencies to drive continuous improvement in various logistic processes. Guidance and support for DOD agency personnel in multiple logistic programs. Help Desk Support for ServiceNow applications, PeopleSoft applications (FACTS AM/SCM), Microsoft Dynamics 365 applications (DLRS/DPAS), Enterprise Data Warehouse Application (EDW), Tableau. Accomplishments: • Assisted in Deploying 7 ServiceNow (SNOW) applications: including Defense Agreements, Logistics requests, Deployments and Personal Events Notifications (PEN). • Wrote 14 test scripts/scenarios for new SNOW applications. • Managed multiple FACTS (PeopleSoft Logistics applications) UAT testing- assigned test scripts, monitored completion status, and reviewed errors. Communications with additional DOD agencies on status. Largest UAT testing involved 9 test scenarios/ 111 test scripts/40 Govt. testers. • Managed multiple ticket prioritizations requiring coordination with multiple agencies/personnel/divisions to develop procedures and process changes for enhancement tickets in multiple systems. • Help Desk Tickets- Over 40% of all tickets have been completed by me for the Operations team for the last 3 years consistently. • Instituted low side ticket Help Desk tracker for Operations team. Creation of Operations Notebook for Help Desk reference on multiple programs for support. Show less



Leidos

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Logistics Analyst, Total Asset Management, Monitor Aquisition Team

  • Jun 2016 - Oct 2016

  Logistics, Total Asset Management- Monitor Acquisitions Team- June 2016-Present• Processing Due-In Records, creating, updating, and close-out asset due-in records• Analysis of contracts in PRISM related in Due-In Records-• Researching WAG-and LOAs and determining asset accountability• Analysis and research of open Due Ins past RDD and POP- determine closeout • Running applicable reports, conducting analysis in support of role

• Logistics Analyst, Total Asset Management, Managed Asset Team

  • Feb 2016 - Jun 2016

  Logistics, Total Asset Management- Managed Asset Team- • Manage Asset Custodians and Program Asset Managers• Process asset change requests• Reassigning assets to correct Asset Custodians• Managing the Property Custodian Training Program• Processing Administrative Adjustments for asset record changes• Assist in inventory and data call reconciliations• Running applicable reports, conducting analysis in support of role

• Logistics Analyst, Asset Management, Procurement Support

  • 2014 - Feb 2016

  Logistics, Asset Management, Procurement Support 2014-Feb.2016• Logistic support • Prepared Govt. material request, procurement, ordering and receipt support• Develop and report status of procurement and assets to Govt. and contractor personnel• Govt. property inventory (5100+ assets- totaling $10M) and disposition support, asset management for Govt. property for material lifecycle• Govt. appointed Property Custodian in DPAS system, assisted Govt. in testing and establishing the DPAS program. Show less

• Program Analyst/Alternate COMSEC Custodian

  • Jan 2007 - Feb 2016

  Business process analysis, planning, and support required to design and develop business process for LINCS V Program and SIED Division. Ensure quality assurance processes are followed and quality products, services, and contract deliverables are delivered accurately and on schedule. Develop and implement quality assurance plans to meet contractual requirements.Interface with customer, technical team, managers, and suppliers to ensure program success. Measure and track performance metrics and deliverables, and report findings to the customer for the required input used in the Contract Performance Assessment Report (CPAR). Procurement support, assisted in development of BOM’s (Bill of Materials), requested vendor quotes, processed material orders and tracked shipments and delivery, inventory control of material, Property Management of Government Furnished Equipmnet.Effectively manage the COMSEC account (approximately 150+ items) and GFE materials (2 complete working labs-one TS/SCI, one unclass) with 100% accountability achieved. Serve as the Classified Safe Custodian Assist with technical editing, writing, and review of briefs, reports and documents, including some proposal development. Provide support to Program Management and assist with CONUS and OCONUS travel arrangements and security briefing schedules for employees. Track training and schedule training for 80+employees. Develop Program Briefings, Monthly Reports, Export Documentation and Program Management Reviews. Research PM issues and develops reports for PM. General administrative support to the LINCS V Contract, including technical editing, writing, and review of Trip Reports, POA&M, Design Documents, SPRIP, Configuration Reports. Handles shipping CONUS/OCONUS- including shipping documentation w/export control. Show less



SAIC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Program Analyst

  • Jun 2007 - Sep 2013

  Business process analysis, planning, and support required to design and develop business process for LINCS V Program (Govt. Contract $45M w/54 Task Orders and +925 formal deliverables) and SIED Division. Ensure quality assurance processes are followed and quality products, services, and contract deliverables are delivered accurately and on schedule. Develop and implement quality assurance plans to meet contractual requirements.Interface with customer, technical team, managers, proposal center, contract specialist, suppliers, and vendors to ensure program success. Show less

• Assistant Property Administrator

  • Jun 2005 - Jun 2007

  Performed property management, program management assistance, and procurement management assistance.Scheduled and tracked logistics of domestic and international shipments, coordinated domestic and international travel for employees, and performed administrative tasks such as contract documentation and tracking of funding and modifications in support of the LINCS Program.Growing Together Daycare



Growing Together Day Care

• Owner/Operator

  • Sep 1991 - Jun 2005

  Owned and operated a developmentally appropriate program for multi-aged children. Contract document preparation, recordkeeping, budgeting, accounts payable, accounts receivable, purchasing, scheduling and planning. Strong client communication and customer service skills. Owned and operated a developmentally appropriate program for multi-aged children. Contract document preparation, recordkeeping, budgeting, accounts payable, accounts receivable, purchasing, scheduling and planning. Strong client communication and customer service skills.



Ethan Allen Global, Inc.

• United States
• Retail
• 700 & Above Employee

• Office Manager

  • Jan 1988 - Sep 1991

  Managed design staff of ten and office staff of four. Duties included customer service, receiving, correspondence, scheduling. Training and staff development. Managed design staff of ten and office staff of four. Duties included customer service, receiving, correspondence, scheduling. Training and staff development.



Long & Foster Real Estate Corporate Headquarters

• Accounting Assistant

  • Jan 1986 - Jan 1988

  Managed payroll for 14 area offices, and supported accounts payable, expense reports processing. Managed payroll for 14 area offices, and supported accounts payable, expense reports processing.