Experience

Great Lakes University of Kisumu

• 1 - 100 Employee

• Front Desk Receptionist

  • Feb 2021 - Present

  • Maintain files and records by implementing effective filing systems that boost efficiency and organization. • Use quick response and dynamic service skills to build relationships with patrons and improve customer retention rate. • Maintain office supplies by checking inventory and placing orders. • Resolve customer issues quickly and notify supervisor immediately when problems escalate. • Greet incoming visitors and customers professionally and provide friendly knowledgeable assistance. • Respond to inquiries from callers seeking information. Show less



Great Lakes University of Kisumu

• Kisumu, Kenya

• System Library Assistant

  • Nov 2019 - Dec 2020

  • Ensured the smooth running of the digital library • Did the specified library duties that are shelving, cataloguing etc. • Conducted research, gathered information from multiple sources and presented results. • Created plans and communicated deadlines to complete projects on time. • Resolved problems, improved creations and provided exceptional service • Ensured the smooth running of the digital library • Did the specified library duties that are shelving, cataloguing etc. • Conducted research, gathered information from multiple sources and presented results. • Created plans and communicated deadlines to complete projects on time. • Resolved problems, improved creations and provided exceptional service