Betty Broni

Contact Center Champion at Virgin Mobile UAE
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Credentials

  • Customer Experience: Service Blueprinting
    LinkedIn
    Jun, 2021
    - Sep, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    May, 2021
    - Sep, 2024
  • Diploma in Human Resource Management
    Alison - Free Online Learning
    Dec, 2013
    - Sep, 2024
  • Diploma in Customer service
    Alison - Free Online Learning
    Nov, 2013
    - Sep, 2024

Experience

  • Virgin Mobile UAE
    • United Arab Emirates
    • Telecommunications
    • 100 - 200 Employee
    • Contact Center Champion
      • Jul 2019 - Present
  • Emirates NBD
    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2018 - Jan 2019
  • VFS Global
    • United Arab Emirates
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Call Center Specialist
      • Jul 2015 - Jan 2017
  • Proventus International
    • Spain
    • Software Development
    • Customer Service Representative
      • Sep 2013 - Jun 2015
  • MTN Ghana
    • Ghana
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2009 - May 2009
  • Barclays Bank Ghana Lte
    • Sales Advisor
      • Feb 2007 - Feb 2009

Education

  • University of Cape Coast
    Bachelor of Arts - BA, English Language and Literature/Letters
    2001 - 2005

Community

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