Experience

ECHO Community Services

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Coordinator Of Volunteers & Client engagement Officer

  • Aug 2021 - Present

  As a Volunteers & Students Coordinator:• I look after the end to end recruitment of volunteers and students, including creating and publishing advertisements through Volunteering WA and SEEK Volunteer, reviewing position descriptions, organising and conducting phone and face-to-face interviews, organising on-boarding and induction for new startersHR-related administrative tasks: • I maintain an up-to-date database of personnel records • I conduct reference checks and submit police clearance and NDIS screening check applications for new starters • I prepare interview questions and conduct interviews for new starters and exit interviews• I create reports on HR metrics (e.g. turnover)• I revise company policies • I ensure that volunteers and students are provided with a safe environment, ensuring compliance with WH&S regulations and promptly applying hazard controlsAs a Client engagement officer: • I am responsible for the day to day operation of ECHO’s Day Centre as well as planning and organising special events and bus outings for clients • I assign volunteers and students with meaningful work, providing them with adequate resources and opportunities to actively engage with the clients during centre-based activities and outings• I plan and organise social events and formal meetings to bring volunteers, students and staff together and to promote inclusion and teamwork • I work closely with the Fundraising Manager to promote events, to generate content for ECHO’s monthly Newsletter and Facebook page • I collect feedback from clients through surveys, phone calls and one-on-one conversations, constantly looking at ways to improve clients and stakeholder satisfaction • I conduct research around local community services and I liaise with other organisations to optimise delivery and quality of services



Cobalt PROJECTS (architectural consulting)

• Office Administration Assistant

  • Aug 2018 - Apr 2022

  My responsibilities included:Data entry (sales figures, property listings etc.)Maintaining databases and filing systemsCoordinating appointments and meetingsManaging correspondenceSome of my achievements are: Received positive comments because of my accurate work.Helped the business to track its growth. Provided a great support to the team. My responsibilities included:Data entry (sales figures, property listings etc.)Maintaining databases and filing systemsCoordinating appointments and meetingsManaging correspondenceSome of my achievements are: Received positive comments because of my accurate work.Helped the business to track its growth. Provided a great support to the team.



Seven West Media

• Australia
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Human Resources Intern

  • Feb 2020 - Jun 2020

  During this internship, I had the opportunity to perform some of the duties of a HR officer, working closely with the team to implement and optimize induction programs and on-boarding processes. During this internship, I had the opportunity to perform some of the duties of a HR officer, working closely with the team to implement and optimize induction programs and on-boarding processes.



Glass half full Pty Ltd (Food & beverage services)

• Customer Service Representative

  • Jan 2014 - Dec 2017

  Some of my responsabilities were:Customer relations.Team training and management.Some of my achievements were:Ensured the prompt delivery of services and goods.Provided useful insights to business decisions. Some of my responsabilities were:Customer relations.Team training and management.Some of my achievements were:Ensured the prompt delivery of services and goods.Provided useful insights to business decisions.