Experience

PS Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director of Revenue Cycle Operations

  • Apr 2023 - Present

  Birmingham, Alabama, United States



FIS

• United States
• Information Technology & Services
• 1 - 100 Employee

• Billing Manager Senior

  • Jul 2007 - Feb 2023

  Atlanta, Georgia, United States •Manage three billing managers and 20 billing clerks in multi-state sites in the completion of monthly billing around $30M per month. •Perform billing audits to ensure that all items listed on contracts were billed correctly. This audit was performed at each print site and included around 400+ customer. •Led process improvement initiatives for billing and reduced the number of errors and credits issued •Implemented new inventory system for our three print sites. •Responsible for… Show more •Manage three billing managers and 20 billing clerks in multi-state sites in the completion of monthly billing around $30M per month. •Perform billing audits to ensure that all items listed on contracts were billed correctly. This audit was performed at each print site and included around 400+ customer. •Led process improvement initiatives for billing and reduced the number of errors and credits issued •Implemented new inventory system for our three print sites. •Responsible for billing several top revenue producing clients each month. •Provide financial support to all site directors as needed. •Worked with sales in quoting and reviewing pricing submitted to perspective clients. •Worked with accounts receivable to help resolve past due account issues. •Completed ad hoc projects as requested by senior management or finance. •Conducted performance reviews and implemented improvement plans. •Complied with established internal controls and policies. •Reviewed billing problems, researched issues, and resolved concerns. •Performed banking, business administration and financial tasks to guarantee five-star service for clients. Show less



IPS-Sendero

• Software Development
• 1 - 100 Employee

• Product Consultant

  • Jun 2005 - Jun 2007

  Norcross, GA •Completed implementation of multiple budgeting and planning software products. This included on site visit to customers on an as needed basis. •Trained clients on budgeting and planning principles and software via on site, in-house or using internet resources. •Research, answered and resolved customer questions related to specific budgeting software products. Received multiple commendations from clients reflecting superior customer service skills and product knowledge. •Assist in… Show more •Completed implementation of multiple budgeting and planning software products. This included on site visit to customers on an as needed basis. •Trained clients on budgeting and planning principles and software via on site, in-house or using internet resources. •Research, answered and resolved customer questions related to specific budgeting software products. Received multiple commendations from clients reflecting superior customer service skills and product knowledge. •Assist in conducting asset-liability audits of small banks, assessing the software needs and the use of this software in the customer’s asset-liability management. •Self-taught on new Vantage budgeting software in less than three months and became the primary consultant for problem solving and training on this software. •Developed issue log for the new Vantage software product, which assisted those in the field implementing this software as well as other consultants using to answer customers questions. •Completed ad-hoc projects as assigned by management. Show less



Wachovia Bank (fka Southtrust)

• Financial Analyst

  • Oct 2002 - Mar 2005

  Birmingham, AL •Created, revised and completed all steps of a zero based budget totaling $50 million for Deposit Operations. •Provided financial analysis for ISD, Strategic Services and Corporate Realty for Financial Management Committee meeting. •Gather and verified productivity reports for the Information Services Division (ISD). This included units of measure for employee productivity. •Completed ad-hoc projects as assigned by management.