Experience

Finsbury Trust
• Gibraltar
• Financial Services
• 1 - 100 Employee
• IT Projects Coordinator

  • Apr 2023 - Present


The Sovereign Group

• Gibraltar
• Financial Services
• 200 - 300 Employee

• Trust Dynamics Navision Business Analyst

  • Aug 2021 - Dec 2022

  ~ Project managed the data migration from Microsoft Dynamics NAV 2017 to One ViewPoint v8 ~ Responsibility for the mapping of all data including document management in SharePoint ~ Liaising with ViewPoint developers, business project team and business stakeholders ~ Project managed the data migration from Microsoft Dynamics NAV 2017 to One ViewPoint v8 ~ Responsibility for the mapping of all data including document management in SharePoint ~ Liaising with ViewPoint developers, business project team and business stakeholders



STM Group PLC

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Head of Service Delivery, Infrastructure & Security

  • Jul 2018 - Mar 2021

  ~ Evaluated existing procedures and made proactive adjustments to meet changing demands within the business whilst migrating to Microsoft Dynamics 365 and Azure~ Managed the delivery of IT support of all applications to internal and external customers, managing tech team~ Managed performance and availability of the IT infrastructure across multi jurisdictional offices

• Director of IT

  • Apr 2011 - Jul 2018

  ~ Analysed department and job-related functionality requirements to align technology priorities with business needs~ Developed and implemented technical application support and information technology policies and procedures~ Developed, tracked and controlled information technology operating budgets and cost and benefit analysis for IT spending initiatives

• Director of Central Services [STM Fidecs Central Services Ltd]

  • Aug 2002 - Apr 2011

  ~ Responsible for the Administration, Human Resources and Information Technology functions across the business~ Company signatory, Board and Executive Committee member, contributor to the preparation of annual budgets~ Project managed office move of entire business of 70+ employees to new premises in June 2003

• Office/HR & IT Manager [STM Fidecs Central Services Ltd]

  • Sep 2001 - Aug 2002

  ~ Retrained to obtain MCP qualification and setup first LAN for the business~ Developed and implemented performance improvement strategies and plans to promote continuous improvement~ Oversaw daily operations to ensure high levels of productivity and the smooth running of the office, managing admin and tech teams

• Office Manager/PA [BDO Fidecs Ltd]

  • Aug 1996 - Sep 2001

  ~ Managed office operations while arranging corporate and office conferences for company employees and guests~ Coached new employees on company processes and managed the administration team to achieve maximum production~ Carried out all HR responsibilities for the business as well as all PA role related tasks for the Managing Director



The Rock Hotel

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• National Sales Manager

  • Mar 1995 - Mar 1996

  ~ Represented business at international trade fairs and promotional events~ Assisted Sales & Marketing with the analysis and production of data statistics for reporting purposes ~ Maintained market share through sales solicitations and entertainment liaising with Food & Beverage

• Sales & Marketing Executive

  • Dec 1992 - Mar 1995

  ~ Assisted Sales & Marketing with the production of annual departmental action plans~ Responsible for producing the annual sales & marketing budget~ Maintained a good rapport with members of the local travel trade and a good working relationship with major tour operators and international travel agents

• Public Relations Officer

  • Nov 1991 - Dec 1992

  ~ Ensured maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure~ Interaction with guests handling complaints and appraisals following up on corrective action through effective problem solving~ Responsible for keeping all advertising records and banqueting details and maintaining a close liaison with all internal departments