Experience

The Jesse Lewis Choose Love Movement

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Director of Data & Support

  • Sep 2018 - Present

  - Offers guidance and assistance to educators and Choose Love Ambassadors, facilitating program implementation, improvements, and addressing obstacles.- Develop training materials and provide personalized online instruction for new employee onboarding.- Skillfully cultivates strong relationships with colleagues, customers, and clients, delivering expert guidance with a focus on integrity, confidentiality, and unwavering support to empower them in achieving their objectives.- Manage all data and systems, optimizing the use of Salesforce and Zoho for data collection, reporting, and support.- Produce internal reports/updates, and ensure staff are well informed of key program information.- Proactively manage 40K+ product users handling upwards of 600 customer service issues and inquiries monthly- Created and maintained the FAQ database providing support and resource materials.- Contribute to financial growth of organization through optimized CRM operations, support of data-driven decision-making and oversight of business development and customer engagement activities. Show less

• Director of Database Development & Management

  • Aug 2016 - Present



Handit2 Network

• United States
• Advertising Services
• 1 - 100 Employee

• VP Business Development

  • Apr 2016 - Dec 2016

  Established new CPG partnerships by gathering prospect research; developed and presented proposals; and managed contract preparations and negotiations. Oversaw all program communication; data maintenance; client relationship management. Supervised campaign expectations, timelines, and delivered post-program evaluation analyses. - Increased client invoicing from $175K to $250K in a 5 month span. - Procured new clients including Vicks, Bissell, Beech-Nut, and Sunstar. Established new CPG partnerships by gathering prospect research; developed and presented proposals; and managed contract preparations and negotiations. Oversaw all program communication; data maintenance; client relationship management. Supervised campaign expectations, timelines, and delivered post-program evaluation analyses. - Increased client invoicing from $175K to $250K in a 5 month span. - Procured new clients including Vicks, Bissell, Beech-Nut, and Sunstar.



LeadQual, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Account Manager

  • Feb 2015 - Sep 2015

  Established relationships with multiple clients as the facilitator in campaign launches. Monitored and reported on campaign performance based on key quality metrics.- Maintained and nurtured business partnerships which increased customer satisfaction and revenue by meeting or exceeding set targets.- Contracted Sotheby’s International Realty Affiliates to engage in the SEO program.

• Sales Executive

  • May 2014 - Jan 2015

• VP of Business Development

  • Nov 2012 - May 2014

  The Handit2 Network is a boutique 'venue-based' promotions agency offering grassroots access to over 20 million consumers. We reach them in the ‘real world’; that is, in brick-and-mortar environments where consumers live, work and play. Our specialty is delivering last minute, turn-key, solo sampling promotions in places like daycare centers (targeting moms), health clubs (targeting active consumers), and senior centers.

• Director of Business Development

  • Mar 2011 - Nov 2012

• Director of Client Services

  • Dec 2007 - Jun 2011



Starz Entertainment

• United States
• Movies, Videos, and Sound
• 1 - 100 Employee

• Director of Programming Analyses

  • 1996 - 2001

  • Supervised a department of five employees. • In charge of reporting and explaining Nielsen ratings data to the company. • Responsible for all competitive analyses used in sales presentations, marketing claims, and internal business decisions. • Worked with all areas of the company: Sales, Marketing, Legal, I.T., Finance & Accounting, Acquisitions, and Scheduling. • Successfully spearheaded and created an in-house analysis system that compares STARZ/Encore product with the competition, which enabled the company to make decisions more quickly. Show less