Experience

Tresl®

• United States
• Financial Services
• 1 - 100 Employee

• Administrative Assistant/Accounting Clerk

  • May 2016 - Present



Hourglass Management Corp.

• United States
• Financial Services
• 1 - 100 Employee

• Administrative Assistant/Accounting Clerk

  • May 2016 - Present

  • Manage daily office duties for an automobile remarketing, automobile refinancing company • Support home office CEO, CFO and TX office CEO • Responsible for pulling payoff report, verifying net payoffs on a daily basis • Gather payoff documents, payoff checks for mailing • Print Payoff and AP Checks • Organized and completed process documents for team • Organize events/hotel/meeting room/food arrangements for company meetings • Post void checks and credit card transactions daily • Process title fee checks, product refund checks and title invoice requests



Interstate Ford

• Accounting
• 1 - 100 Employee

• Accts. Payable/Billing Clerk

  • Sep 2013 - May 2016

  • Responsible for balancing and posting the daily deposit, process credit card and cash payments• Run monthly statements/send to customers• Pay monthly vendor statements/bills• Review and post incoming invoices/bills• Post new vehicles into vehicle inventory• Bill car deals, post and distribute commission vouchers to sales staff• Process Service Contract/GAP registrations and cancellation requests

• Front Desk Receptionist/Office Assistant

  • Mar 2012 - Sep 2013

  • Greeted guests, directed all incoming calls to correct department or individual• Posted parts invoices, edited sales letters, data entry, filed documents• Issued temp tags for new and used purchased vehicles• Organized, prepped and filed repair orders for the service department• Advanced to Accounts Payable/Billing Clerk within the same company



Old Navy

• Customer Experience Associate

  • May 2010 - Jun 2012

  •Improved customer ratings by helping team achieve certificate of excellence for outstanding performance in customer satisfaction •Greeted and assisted customers with products on sales floor, on the telephone and at register; processed shipments from door to floor •Improved customer ratings by helping team achieve certificate of excellence for outstanding performance in customer satisfaction •Greeted and assisted customers with products on sales floor, on the telephone and at register; processed shipments from door to floor



Safe-Capture International, Inc.

• Office Manager/Exec. Admin. Asst.

  • Jan 2007 - Feb 2010

  •Managed daily office and administrative duties for wildlife veterinarian/instructor •Transcribed audio tapes of 16 hour workshops into Word documents •Handled all customer service calls, emails and registrations for workshops •Managed daily office and administrative duties for wildlife veterinarian/instructor •Transcribed audio tapes of 16 hour workshops into Word documents •Handled all customer service calls, emails and registrations for workshops



Cook & Associates

• Sales Office Manager/Admin. Asst.

  • Jul 2002 - Dec 2008

  •Managed daily office and administrative duties for outdoor clothing sales agency •Initiated, took the lead and completed policy and procedure manual for office staff •Provided customer service to retail business accounts and vendors by answering questions about product and writing and checking status of purchase orders •Handled accounts payable, payroll and business checking account •Managed daily office and administrative duties for outdoor clothing sales agency •Initiated, took the lead and completed policy and procedure manual for office staff •Provided customer service to retail business accounts and vendors by answering questions about product and writing and checking status of purchase orders •Handled accounts payable, payroll and business checking account



CUNA Mutual Group

• United States
• Financial Services
• 700 & Above Employee

• Senior Medical Claims Reviewer/Group Health Customer Service Specialist

  • Aug 1984 - Sep 1999

  •Reviewed and processed group health medical claims per policy provisions •Certified in customer service and medical procedures and terminology upon completion of courses offered by the company •Provided customer service to insured organizations, medical institutions and policy holders regarding group health coverage and insurance claims •Advanced to Senior Medical Claims Reviewer within the same division •Reviewed and processed group health medical claims per policy provisions •Certified in customer service and medical procedures and terminology upon completion of courses offered by the company •Provided customer service to insured organizations, medical institutions and policy holders regarding group health coverage and insurance claims •Advanced to Senior Medical Claims Reviewer within the same division