Beth Morgan
QA Engineer at AnswersNow- Claim this Profile
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Bio
Craig Grove - GRT Realty
I worked with Beth and her team on several projects while I was at Hoover's. Beth's job was quality assurance (QA) and she was quite good at it but she was alway fair and unbiased with her feedback. I learned a great deal about copy writing from Beth. Also her subordinates always respected her a great deal and that says a lot about a person's managerial technique.
Nicki Morris James, MA, LPC Associate, NCC
Beth and I saw a lot of action in the early days of Hoover’s, and I always admired her for a number of her attributes: her commendable work ethic, her overall knowledge of all things QA, her sharp eye for editing, her client advocacy, and her ability to encourage and promote the best from co-workers and direct reports alike. If the opportunity to work with Beth again presented itself, I would definitely take it!
Craig Grove - GRT Realty
I worked with Beth and her team on several projects while I was at Hoover's. Beth's job was quality assurance (QA) and she was quite good at it but she was alway fair and unbiased with her feedback. I learned a great deal about copy writing from Beth. Also her subordinates always respected her a great deal and that says a lot about a person's managerial technique.
Nicki Morris James, MA, LPC Associate, NCC
Beth and I saw a lot of action in the early days of Hoover’s, and I always admired her for a number of her attributes: her commendable work ethic, her overall knowledge of all things QA, her sharp eye for editing, her client advocacy, and her ability to encourage and promote the best from co-workers and direct reports alike. If the opportunity to work with Beth again presented itself, I would definitely take it!
Craig Grove - GRT Realty
I worked with Beth and her team on several projects while I was at Hoover's. Beth's job was quality assurance (QA) and she was quite good at it but she was alway fair and unbiased with her feedback. I learned a great deal about copy writing from Beth. Also her subordinates always respected her a great deal and that says a lot about a person's managerial technique.
Nicki Morris James, MA, LPC Associate, NCC
Beth and I saw a lot of action in the early days of Hoover’s, and I always admired her for a number of her attributes: her commendable work ethic, her overall knowledge of all things QA, her sharp eye for editing, her client advocacy, and her ability to encourage and promote the best from co-workers and direct reports alike. If the opportunity to work with Beth again presented itself, I would definitely take it!
Craig Grove - GRT Realty
I worked with Beth and her team on several projects while I was at Hoover's. Beth's job was quality assurance (QA) and she was quite good at it but she was alway fair and unbiased with her feedback. I learned a great deal about copy writing from Beth. Also her subordinates always respected her a great deal and that says a lot about a person's managerial technique.
Nicki Morris James, MA, LPC Associate, NCC
Beth and I saw a lot of action in the early days of Hoover’s, and I always admired her for a number of her attributes: her commendable work ethic, her overall knowledge of all things QA, her sharp eye for editing, her client advocacy, and her ability to encourage and promote the best from co-workers and direct reports alike. If the opportunity to work with Beth again presented itself, I would definitely take it!
Experience
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AnswersNow
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United States
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Individual and Family Services
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1 - 100 Employee
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QA Engineer
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Feb 2021 - Present
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Breakwater Solutions
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United States
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Software Development
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1 - 100 Employee
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SME
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Mar 2021 - Jan 2022
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StoredIQ
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United States
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Software Development
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1 - 100 Employee
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Software QA/Customer Support Manager
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Dec 2006 - Jun 2020
StoredIQ indexes and manages data in place so enterprises can assess unstructured Big Data in their ecosystems. StoredIQ connects to a variety of data sources, like CIFS, Exchange, and SharePoint, so customers can get the whole picture of their Big Data. With the knowledge the StoredIQ index provides, businesses can decide next steps to delete, move, copy, export, or copy to retention their data through the StoredIQ interface. StoredIQ indexes and manages data in place so enterprises can assess unstructured Big Data in their ecosystems. StoredIQ connects to a variety of data sources, like CIFS, Exchange, and SharePoint, so customers can get the whole picture of their Big Data. With the knowledge the StoredIQ index provides, businesses can decide next steps to delete, move, copy, export, or copy to retention their data through the StoredIQ interface.
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QA Manager
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Mar 1999 - Sep 2006
Established QA team in 1999. Responsible for all aspects of quality assurance for Web site redesigns and new Web site launches of all of Hoover’s sites from 1996 through September 2006. Liaison between customer care, technology and product in reporting bugs and tracking through completion. Served as customer contact when technology issues were too technical for customer service.The QA team tested all external customer-facing solutions and internal systems, including Saleslogix and various content management systems.Implemented QA checkpoints and approval at the beginning of the requirements process for all of Hoover’s enhancements resulted in saved programmers’ time and ensured projects launch on time and were higher quality.Team was responsible for all customer-facing aspects of Hoover’s products, including marketing collateral, advertising, and communications in addition to the technology QA of the site. Show less
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International Product Manager
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Apr 2004 - Jan 2006
Responsible for the strategic direction for Hoover’s international products.Performed and reported on competitive analysis for Hoover’s international departmentDefined and drove Hoover’s UK launch in 2004, enhancements to UK site in 2005, and implementation of Canadian data to Hoover’s US site in 2005.Wrote all product requirements documents, including business and final requirementsWrote all site marketing and customer-focused collateral for UK and Canadian sites. Trained sales team on new sites and enhancements.Worked cross-functionally with internal teams and third-party vendors to implement new site.Trained sales team on new UK product and US enhancementsPresented status reports on international projects to senior management at Hoover’s and D&B UK and Canadian officesHoover’s UK site was selected Best Information Product 2004 at the International Information Industry Awards, London, England Show less
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Education
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University of Missouri-Columbia
Journalism
Community
