Experience

RS Marine Group

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Operations Coordinator

  • Feb 2022 - Present

  RS Marine Group includes RS Sailing, RS Electric Boats, Cheetah Marine and Ocean Play. This role is a development from a previous role as Operations Coordinatior at RS Sailing. The below listed is in addition to the reponsbilites listed in that role. Through this role I: - Managed a team of Operations staff in production, warehousing, logistics and administration - Leading with a focus on staff satisfaction and continous proffesional development. - Worked with directoral staff to forecast and plan production, purchasing and dispatch - Time/ Workload management for staff in the department. - Coaching and guidance for leaders within the team (supervisors, team leads) to encourage proffesional development and career growth. - Accountability for spending and P&L on relevant nominals within department. - Guidance and support on team members building relationships with other businesses in the group. - Working across the group to pool resources/ utilise specific skill sets of staff for the benefit of the group overall. Show less



M/Y Mirage

• Palma, Balearic Islands, Spain

• Deckhand

  • Aug 2021 - Dec 2021

  Deckhand on board a busy charter/ private 53M Feadship M/Y. Specialising in watersports instruction. Deckhand on board a busy charter/ private 53M Feadship M/Y. Specialising in watersports instruction.



RS Sailing

• United Kingdom
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Operations Coordinator

  • Nov 2019 - Aug 2021

  RS is the worlds largest producer of sailing dinghies - building nearly 3000 boats a year that are destined for all corners of the globe. The operations department are responsible for the manufacture and dispatch of boats to clubs, centres and individual customers globally. Through this role I: - Managed the global export of 3000 sailing dinghies annually - alongside responsibility for handover of boats to domestic clubs and customers - Devised and implemented new processes for export, ensuring attention to detail and correct documentation was consistently provided when under pressure - Spearheaded the transition of European export throughout the Brexit process, achieved continual export in spite of huge challenges to global supply chains - Worked to strict deadlines and collaborated with agencies to complete complex projects - Cultivated and managed relationships with freight and logistics agents globally - supported dealers across Europe and the ROW to understand and manage their own import/ export procedure. - Collaborated with a large team to co-ordinate processes from production through to final dispatch of a product Show less



Mark Warner

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Waterfront Instructor

  • Apr 2015 - Oct 2019

  Seasonal work as a Dinghy Instructor in Resorts in Greece and Turkey. This involved working within a team of 35 completing daily beach work as well as independent instructing of Sailing and Windsurfing lessons. Skills gained: - Leadership and group management: independent instructing of groups up to twelve people as well as managing assistant instructors and their groups. - Work ethic: The job involved long hours in the hot sun on an incredibly busy beach. This demanded a strong work and team ethic. - problem management: Often plans would change last minute or conditions would change plans. The ability to solve problems efficiently and effectively was key in keeping the beach running smoothly and clients happy. Show less

• Chalet staff

  • Dec 2018 - Mar 2019

  - A highly organised and personable waitress working in a small restaurant team of 6 catering for up to 150 guests in a Chalet Hotel - Working directly with customers to provide a personalised service dependent on individual needs and requirements – examples include taking orders and deliveries to and from rooms when guests were ill or injured - Independently ran breakfast and afternoon tea services dealing with customer requirements and complaints- Part of a chalet team responsible for the entire hotel daily, focusing on creating meaningful connections with guests to anticipate their needs and ensure the best stay possible Show less



SailGP

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Tech Area Support Services

  • Jul 2019 - Aug 2019

  - Created a system to catalogue up to 100 deliveries daily, monitoring and tracking them internationally using Google Suite and Smart Sheets. - Liaised with teams and departments to schedule and manage site visitors and tours calendar. - Co-ordinated with international staff working globally, being a point of contact to those working remotely. - Utilised Google Suite to effectively co-work with international team members, and to monitor and track large amounts of data. This included developing shared spreadsheets, for example, to manage catering for over 150 individuals. Show less



Panero lounge

• FOH

  • Apr 2019 - Aug 2019



Arcona Yachts

• Sweden
• Shipbuilding
• 1 - 100 Employee

• Executive Assistant

  • Aug 2018 - Nov 2018

  Fixed term role following Southampton Boat Show 2018 - Provided high level administration support to the two Managing Directors - Inputting and managing customer information within the company CRM system - Corresponding with clients to arrange phone calls/meetings and test sails alongside setting and monitoring follow up actions - Completing various tasks for the managing directors supporting all areas of the company Fixed term role following Southampton Boat Show 2018 - Provided high level administration support to the two Managing Directors - Inputting and managing customer information within the company CRM system - Corresponding with clients to arrange phone calls/meetings and test sails alongside setting and monitoring follow up actions - Completing various tasks for the managing directors supporting all areas of the company



Solent Events

• United Kingdom
• Events Services
• 1 - 100 Employee

• First Mate

  • Jun 2015 - Oct 2018

  Working on a freelance basis as a First Mate on Corporate Yachting Events. This included set up for events, hosting guests and ensuring they are well cared for whilst also assisting in the sailing of the yacht. Skills gained: - Flexibility to deal with last minute change to event schedule and client list - organisational skills to manage up to 12 clients throughout the day, often providing both breakfast, lunch an afternoon tea service whilst aboard. Doing this alongside assisting in the sailing of the boat. - working both independently and as a team. Briefing and set up with a large team and the splitting to work independently with client groups Show less



University of Portsmouth Students' Union

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Event technician

  • Sep 2015 - Jul 2018

  Worked as an event technician running all types of events for the University events team. This ranged from music and boxing events to food fairs and mini festivals. Skills learned through this job included: - Manual handling and working at heights qualification - Working with suppliers to co-ordinate delivery and set-up of events - Crowd management and working with event security staff - Troubleshooting issues before and during events - The set up and running of basic sound systems Show less



The Team Building Company

• United Kingdom
• Events Services
• 1 - 100 Employee

• Freelance Event Staff

  • Jun 2014 - Sep 2016

  Worked as a freelance member of events staff on a seasonal basis. Job role included set up and organisation of large scale events for up to 150 clients. then managing clients throughout the day to ensure the smooth running of the event. Skills gained: - Flexibility: Flexible to deal with last minute changes in event structure and running, to adapt and keep the client happy. - Client Interaction: The role was almost entirely based on customer interaction, so an ability to maintain a professional customer face for long hours and in stressful situations. -Work ethic: Due to the nature of the job we often worked 12 - 14 hr days outdoors in all conditions. A good work ethic was crucial to being able to maintain enthusiasm throughout the day and keep the event running smoothly. Show less



BERTHON

• United Kingdom
• Shipbuilding
• 1 - 100 Employee

• Junior dockmaster

  • Aug 2012 - Jun 2016

  Worked as a Junior member of staff supporting the marina team. This included running the front office and dealing with customers, both generally and with difficulties. Handling money and using computer systems to process payments. Working independently on the marina. Worked as a Junior member of staff supporting the marina team. This included running the front office and dealing with customers, both generally and with difficulties. Handling money and using computer systems to process payments. Working independently on the marina.