PPC Manager

• Aug 2021 - Present

- Started high-spend ROAS focused Google Ads campaings of all types and managed said campaigns - Deployed complex GTM containers - Created automatic Analytics and Ads Data Studio reports - Created banner images and short videos for Ads campaigns - Implemented tracking codes and custom JS solutions into several websites - Was responsible for several GDPR compliant cookie consent solutions - Created custom UA and GA4 reports, events and tracking solutions - Implemented Server-Side GTM containers and Facebook Conversion APIs through AWS Show less

Marketing Specialist

• Sep 2018 - Aug 2021

- Created and managed new Facebook and Google Ads Campaigns- Managed item pages and product portfolios- Created and presented reports about said campaigns- Managed and deployed online promotions- Created different campaign and landing pages- Oversaw social media accounts and scheduled posts- Created Facebook and newsletter performance reports for business partners about ongoing promotions- Tested new features on the website and worked closely with the development team to resolve any bugs or unintended effects Show less

Customer Service Representative

• Apr 2018 - Sep 2018

- Investigated and resolved customer inquiries and complaints quickly- Collaborated with staff members to enhance customer service experience- Promoted available products and services to customers during service- Managed user accounts and customer orders- Managed a complex custom CRM system with constant suggestions for new features- Met all customer call guidelines including service levels, handle time and productivity- Trained staff on operating procedures and company services- Was up-to-date with laws regarding e-commerce, including return policies Show less

Ticket Sales Representative

• Apr 2017 - Jan 2018