Bethel Concepcion
HR Manager at YOYO Holdings Pte. Ltd. - we are hiring!- Claim this Profile
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English -
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Filipino -
Topline Score
Bio
Credentials
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Automated Ticketing
AbacusMar, 2014- Nov, 2024 -
GDS Basic Reservations
Galileo by Travelport PH
Experience
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YOYO Holdings Pte. Ltd.
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Singapore
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Software Development
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1 - 100 Employee
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HR Manager
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Feb 2019 - Present
Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
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Associate HR Manager
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Feb 2018 - Feb 2019
Generalist experience to facilitate:Member Onboarding and Offboarding processPerformance Management Member engagement and developmentHR Policies and Procedures formulation, implementation and documentationNew Goal-setting tool (Objectives and Key Results) introduction
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Secretary
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Dec 2016 - Feb 2018
In addition to the Admin Role, Managed Office Petty Cash Fund disbursement and reporting,Attendance resolving and Leave Tracking for Employee's PayrollOrganized the Renovation and Transfer to the Company's new office including securing necessary Local Government permitsProcurement and maintenance of office equipment and supplies
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Administrative Assistant
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Jan 2016 - Dec 2016
Perform executive administrative support including but not limited to business permit and working visa process, company event and travel arrangements, general inquiries via email and/or phone, and visitor coordination.
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Customer Experience Specialist
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Jan 2014 - Jan 2016
To provide customer support pertaining to flight, hotel and package reservations made through the online travel website or inquiries via phone and email
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Key Accounts Specialist
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Sep 2012 - Mar 2013
To acquire and manage client accounts, update sales reports and formulate strategies for assigned segment
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Sales and Reservations
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Jun 2011 - Jul 2012
To finalize daily travel inquiries via phone or email by providing best options for the clients’ requirements
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Philippine Airlines
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Philippines
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Airlines and Aviation
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700 & Above Employee
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On-the-Job Trainee
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Mar 2010 - May 2010
To forward customer complaints based on Inflight Reports to Inflight Sales, Catering and Equipment Division heads
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Education
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University of the Philippines
BS Tourism, Tourism and Travel Services Management -
PHILIPPINE CHRISTIAN UNIVERSITY-UNION SCIENCE HIGH SCHOOL OF MANILA
High School Diploma; School Diploma