Bethel Concepcion

HR Manager at YOYO Holdings Pte. Ltd. - we are hiring!
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • English -
  • Filipino -

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Bio

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Credentials

  • Automated Ticketing
    Abacus
    Mar, 2014
    - Nov, 2024
  • GDS Basic Reservations
    Galileo by Travelport PH

Experience

    • Singapore
    • Software Development
    • 1 - 100 Employee
    • HR Manager
      • Feb 2019 - Present

      Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices

    • Associate HR Manager
      • Feb 2018 - Feb 2019

      Generalist experience to facilitate:Member Onboarding and Offboarding processPerformance Management Member engagement and developmentHR Policies and Procedures formulation, implementation and documentationNew Goal-setting tool (Objectives and Key Results) introduction

    • Secretary
      • Dec 2016 - Feb 2018

      In addition to the Admin Role, Managed Office Petty Cash Fund disbursement and reporting,Attendance resolving and Leave Tracking for Employee's PayrollOrganized the Renovation and Transfer to the Company's new office including securing necessary Local Government permitsProcurement and maintenance of office equipment and supplies

    • Administrative Assistant
      • Jan 2016 - Dec 2016

      Perform executive administrative support including but not limited to business permit and working visa process, company event and travel arrangements, general inquiries via email and/or phone, and visitor coordination.

    • Customer Experience Specialist
      • Jan 2014 - Jan 2016

      To provide customer support pertaining to flight, hotel and package reservations made through the online travel website or inquiries via phone and email

    • Key Accounts Specialist
      • Sep 2012 - Mar 2013

      To acquire and manage client accounts, update sales reports and formulate strategies for assigned segment

    • Sales and Reservations
      • Jun 2011 - Jul 2012

      To finalize daily travel inquiries via phone or email by providing best options for the clients’ requirements

    • Philippines
    • Airlines and Aviation
    • 700 & Above Employee
    • On-the-Job Trainee
      • Mar 2010 - May 2010

      To forward customer complaints based on Inflight Reports to Inflight Sales, Catering and Equipment Division heads

Education

  • University of the Philippines
    BS Tourism, Tourism and Travel Services Management
    2007 - 2011
  • PHILIPPINE CHRISTIAN UNIVERSITY-UNION SCIENCE HIGH SCHOOL OF MANILA
    High School Diploma; School Diploma
    2003 - 2007

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