Experience

Kidbox.com

• United States
• Retail
• 1 - 100 Employee

• Online fashion stylist

  • Nov 2017 - Mar 2022

  Greater New York City Area Curated customer merchandise based on preference specifications provided through the Kidbox platform. Itemized competitor research reports and advised the company on new brands. Responsible for all pre-shoot preparation (Steam, organize, packing). Created item performance reporting metrics.



David's Bridal

• United States
• Retail
• 700 & Above Employee

• Temporary operations manager

  • Nov 2015 - Oct 2019

  Long Island, New York Supported sales manager in floor management duties to ensure quality customer service experience. Maintained inventory management, MOS process, assisted with store fulfillment and customer communication processes. Supported the store's facility maintenance in accordance with David's Bridal guidelines and under the direction of the store manager.

• Customer Service Representative

  • Nov 2015 - Oct 2019

  Trained customer service representative (CSR) in customer service and cashiering responsibilities at the direction of the store manager. Schedule bridal and alterations appointments. Proactively addressed all customer concerns with confidence.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Intern for Adele Cany (America's next top model Cycle 23)

  • Aug 2016 - Aug 2016

  New York, United States Maintained an accurate system of storing merchandise, organized styling area and supplies. Assisted in dressing the model candidates and decorated footwear.



Cepi Style

• Retail

• Curator

  • Sep 2015 - Nov 2015

  Greater New York City Area Developed style capsule collections for customers based on style and budgetary specifications. Quarterly brainstorming sessions to improve customer satisfaction with the concierge service.



Timothy Lloyd Pope consulting

• United States
• Telecommunications

• Summer Intern

  • May 2015 - Jul 2015

  New York, United States Accomplished day-to-day administrative tasks and office coordination responsibilities. Transported luxury items. Prepared communications such as memos, emails, and reports.



Macy's

• 1 - 100 Employee

• Sales Associate

  • Nov 2008 - Jun 2013

  Collaborated with the merchandise team to plan and implement sales step up, floor moves, and merchandise placement. Conducted annual inventory audits, and performed customer service duties to support the store. Ensured selling floor presentations were maintained and restocked.