Occupational Therapist District #917

• Sep 2022 - Present

Regional Director Of Operations

• Aug 2008 - Sep 2022

• Manages multifacility operations, leading, scheduling, performance metrics, and mentoring 2 Area Managers, a team of 19 Rehab Directors and 200 Therapists.• Participates in strategic and operational governance processes, implementing improvements and overseeing profit and loss accountabilities.• Collaborates with senior leadership on program development of company policies, plans and programs, ensuring alignment with company vision and mission.• Oversees the growth of teams across multiple locations, including planning, staffing, and budgeting to ensure appropriate execution of business strategies.• Works with SNF’s to implement strategies for VBP for increased performance, understanding, and training of Medicare regulations / insurance guidelines• Performs audits, training staff on clinical documentation and quality, ensuring compliance with facility operation standards, goals, and objectives. • Maximizes operations with financial forecasts, therapy productivity, and revenue targets.• Identifies, builds, and nurtures business relationships and partnerships, establishing touch points in support of the organization’s mission.• Implements methods and systems to improve quality, efficiency, and productivity across teams.• Oversees billing, documentation, and training of various Payors including Medicare, Medicaid, and HMO’s/Managed care.• Highlights of current position: o Increased patient screening and therapist training resulting in 12% increase of Medicare B revenue in 2020o Training of skilled documentation for Maintenance Therapy resulting in 10% less denials over 1 year period.o Prepared and presented to new Customers resulting in 17 new contracts in Region.o Improved and increased revenue through the facilitation of relationship with ALF’s, resulting in direct billing processes.o Currently holds position as representative for company for Medicare Appeals process with Administrative Law Judges Show less

Occupational Therapist

• 2008 - Sep 2022

• Led management meetings, ensuring focus is directed to both short- and long-term priorities.• Oversaw multi-skilled personnel both onsite and telecommute, evaluating and implementing performance plans as necessary.• Ensured client/patient expectations were met in relation to service level agreements, performance guarantees, government mandates, and company policies.• Served as subject matter expert and support personnel for Rehab Directors and facility staff.• Utilized data to drive decisions, plan, and implement performance improvement strategies for clinical functions and activities.• Oversaw Medicare compliance and appeals, training associates on changes to ensure continuity.• Managed and maintained facility performance standards including budgets, billing practices, documentation, and productivity. • Developed and implemented custom reports and tools to monitor and manage all key performance indicators.• Acted as liaison, facilitating communication and collaboration between vendors and care partners. Show less

Occupational Therapist

• 2005 - 2008

Use of meaningful activities to help children and youth participate in what they need and/or want to do in order to promote physical and mental health and well-being. Complete standardized testing, write goals and objectives for IEP, consult with teachers and educate parents. Use of meaningful activities to help children and youth participate in what they need and/or want to do in order to promote physical and mental health and well-being. Complete standardized testing, write goals and objectives for IEP, consult with teachers and educate parents.

Occupational Therapist

• 2005 - 2005

Specialized in treating children up to age 18 using techniques such as Auditory Integration Training, Cranial Sacral Therapy, Sensory Integration, and Interactive Metronome. Specialized in treating children up to age 18 using techniques such as Auditory Integration Training, Cranial Sacral Therapy, Sensory Integration, and Interactive Metronome.