Tax Credits Staff Associate

• Feb 2022 - Present

Compliance Analyst

• Oct 2020 - Aug 2021

Manage compliance and risk through the timely processing of legal documentation and related requests. Focused on auditing and managing ALL documents pertaining to Consumer Financial Protection Bureau (CFPB) and Fair Credit Reporting Act (FCRA) regulations and requirements.• Check to ensure proper disclosures are sent.• Check for content accuracy.• Check for operational accuracy.• Adhere to strict processing timeframes to complete assigned service requests• Follow security, confidentiality and safeguarding procedures and apply appropriate due diligence and ensuring compliance in accordance with Experian policies.• Understand risks and take appropriate actions as they relate to Experian including all documentation, and any other requirements to maintain operational integrity.• Assist with the completion of special projects and initiatives. Show less

Office Manager

• Feb 2016 - Oct 2020

Office Manager; HR Divisional Representative• Efficient management of day to day office functionality including but not limited to supply ordering and organization, facilities management, IT support• HR divisional representative facilitating onboarding of on- and offshore contractors, communication and relationship building with contracting agencies• Assist, plan, strategize, and implement for virtual recruiting fairs (National Black MBA, Grace Hopper, AfroTech, Out & Equal), creating compelling collateral material, creating tangible and quantifiable metric evaluation for event engagement and success• Onboarding of new hires at the Indianapolis location as well as support of onboarding orientation activities throughout various business units and remote offices• Executive Assistant for senior leadership including expenses, travel, calendaring, downline communication• Member of corporate outreach arm (Heart of Experian): Community Champion of corporate responsibility team. Collaborate with fellow leaders throughout organization. Develop and plan volunteer events, non-profit partnering, community engagement/involvement, event planning and execution, as well as determining metrics and engagement. Show less

Selling Department Manager

• Sep 2013 - Feb 2016

-Support the connection and growth of relationships with store’s top customers -Provide exceptional Service to the customer through professionalism, ownership and initiative -Show commitment to Team through collaboration and positive, proactive communication -Responsible for Social Media team, initiatives, content, and growth -Support the connection and growth of relationships with store’s top customers -Provide exceptional Service to the customer through professionalism, ownership and initiative -Show commitment to Team through collaboration and positive, proactive communication -Responsible for Social Media team, initiatives, content, and growth

Sales Associate

• May 2005 - Jul 2013

• Responsible and accountable for cash management, including transactions and cashier drawers • Provide efficient, competent and trustworthy customer service • Provide reliable and trustworthy front-end supervision of store • Responsible for special event organization • Responsible and accountable for cash management, including transactions and cashier drawers • Provide efficient, competent and trustworthy customer service • Provide reliable and trustworthy front-end supervision of store • Responsible for special event organization

Jr. Operations Manager

• Jan 2013 - Apr 2013

Legal Intern

• Jun 2011 - May 2012

• Conduct in-house legal investigations to facilitate the establishment or enforcement of paternity and support cases • Initiate follow-up actions as requested by attorneys, including monitoring orders for compliance • Prepare reports and orders for attorneys and management • Attend and observe child support hearings in the Juvenile and Domestic Relations Courts • Manage special projects as assigned, including working with customers in paternity conferences • Conduct in-house legal investigations to facilitate the establishment or enforcement of paternity and support cases • Initiate follow-up actions as requested by attorneys, including monitoring orders for compliance • Prepare reports and orders for attorneys and management • Attend and observe child support hearings in the Juvenile and Domestic Relations Courts • Manage special projects as assigned, including working with customers in paternity conferences

Legal Intern

• May 2010 - Aug 2010

• Responsible for research, briefing, and organization of issues and cases • Created, edited, and produced court documents • Organized statutory/legislative research collection • Organized and researched court-related filing • Daily observation of Superior Court cases and trials • Responsible for research, briefing, and organization of issues and cases • Created, edited, and produced court documents • Organized statutory/legislative research collection • Organized and researched court-related filing • Daily observation of Superior Court cases and trials