Assistant Visitor Services Manager

• Jun 2019 - Present

Managing the day-to-day running of Bowood House & Gardens. Organising the annual set up of two separate EPOS systems and ensuring they are updated throughout the season. Compiling daily reports, to include the takings and visitor numbers. Responsible for department stock levels, from ordering to invoicing. Heading up the annual recruitment of seasonal staff, overseeing their training and development in the role. Sole responsibility for the planning and delivery of seasonal events, such as Easter and Halloween, designing fun and educational activities for a wide age range. Re-trained as required in COSHH, HACCP and Advanced First Aid. Show less

Sales and Marketing Administrator

• Oct 2017 - Jun 2019

Responsible for proactive sales initiatives, sourcing visitor markets, including schools and groups. Liaised with tourism partnerships, tour operators and group organisers through attending travel trade exhibitions to meeting and greeting the groups that visited.

Open Days Assistant / Supervisor

• Mar 2012 - Oct 2017

Food And Beverage Assistant

• Nov 2016 - Mar 2017