Calf rearer

• Mar 2021 - Present

Vinyard operative

• Jun 2020 - Present

Client Success Manager

• Jul 2016 - Jan 2020

DISCOVER BUSINESS TO BUSINESS LEADS THAT YOUR COMPETITORS CAN'T REACH In today's business environment, maximising your competitive advantage is crucial to success. With the majority of business to business (b2b) buying journeys starting on the web, but not always ending with an enquiry and purchase, imagine the unfair advantage you would have knowing which businesses have visited your website! Why continue to invest driving more and more traffic to your website in order to… Show more DISCOVER BUSINESS TO BUSINESS LEADS THAT YOUR COMPETITORS CAN'T REACH In today's business environment, maximising your competitive advantage is crucial to success. With the majority of business to business (b2b) buying journeys starting on the web, but not always ending with an enquiry and purchase, imagine the unfair advantage you would have knowing which businesses have visited your website! Why continue to invest driving more and more traffic to your website in order to generate hits that fail to turn into enquiries, when you have the opportunity with Lead Forensics to identify hot prospects that have visited your website? With Lead Forensics, you can access real-time intelligence about prospects that are actually in the market for your product or service. Lead Forensics is the ultimate tool for new business generation. Offering you and your organisation a unique sixth sense and highly detailed visibility of which companies have visited your site, when they visited, what they searched on and the pages they viewed - complete with detailed contact information for you to convert to new business, fast. Create additional selling opportunities for your sales team which would otherwise be missed, provide deeper intelligence for your marketing team and improve your ROI focussed b2b lead generation performance all-round. Read more about the advanced Lead Forensics software or see it in action yourself by arranging a FREE demonstration today by calling 02392 280102 Show less DISCOVER BUSINESS TO BUSINESS LEADS THAT YOUR COMPETITORS CAN'T REACH In today's business environment, maximising your competitive advantage is crucial to success. With the majority of business to business (b2b) buying journeys starting on the web, but not always ending with an enquiry and purchase, imagine the unfair advantage you would have knowing which businesses have visited your website! Why continue to invest driving more and more traffic to your website in order to… Show more DISCOVER BUSINESS TO BUSINESS LEADS THAT YOUR COMPETITORS CAN'T REACH In today's business environment, maximising your competitive advantage is crucial to success. With the majority of business to business (b2b) buying journeys starting on the web, but not always ending with an enquiry and purchase, imagine the unfair advantage you would have knowing which businesses have visited your website! Why continue to invest driving more and more traffic to your website in order to generate hits that fail to turn into enquiries, when you have the opportunity with Lead Forensics to identify hot prospects that have visited your website? With Lead Forensics, you can access real-time intelligence about prospects that are actually in the market for your product or service. Lead Forensics is the ultimate tool for new business generation. Offering you and your organisation a unique sixth sense and highly detailed visibility of which companies have visited your site, when they visited, what they searched on and the pages they viewed - complete with detailed contact information for you to convert to new business, fast. Create additional selling opportunities for your sales team which would otherwise be missed, provide deeper intelligence for your marketing team and improve your ROI focussed b2b lead generation performance all-round. Read more about the advanced Lead Forensics software or see it in action yourself by arranging a FREE demonstration today by calling 02392 280102 Show less

Personal Access Control, Secuirty Administrator

• Mar 2015 - Aug 2016

Personal Access Control and ID Card Administrator for SGN (Agency -ocean security/Mitie) My First Project starting in March 15’ was to complete an ID card rebranding exercise for every SGN employee throughout the UK and Scotland. This came to about 5,000 employees and a lot of preparation was needed to make this run smoothly. Liaising with cost centre mangers, site landlords, comms and others to make sure I advertised all that I could, created the best methods that were suitable for… Show more Personal Access Control and ID Card Administrator for SGN (Agency -ocean security/Mitie) My First Project starting in March 15’ was to complete an ID card rebranding exercise for every SGN employee throughout the UK and Scotland. This came to about 5,000 employees and a lot of preparation was needed to make this run smoothly. Liaising with cost centre mangers, site landlords, comms and others to make sure I advertised all that I could, created the best methods that were suitable for everyone to use and to make sure I extracted all the information I needed to create a card and cross-reference details as a quality controlled measurement. 20+ SGN sites are monitored and controlled via a Personal Access Control system called PACsecure Net. This is activated Via a Chip enabled picture ID card. The personal access control for SGN is managed by me. I create profiles and input there data onto the system. I do a lot of data input and amendments based on requests from PAC Authorised person or Site landlords. Adding new starters to the system, Activating profiles and chip numbers, create and dispatch PAC ID Cards using the other software called IDPro which is the Card creating software printed by a top quality HD printer. Producing replacement cards for lost, damaged, failed or change of details. Detect and resolve any dial up/ IP communication issues within PAC SecureNet. Remove from PAC and IDPro any leavers as directed in the weekly/monthly leavers report or at the request of a direct email, remove access levels, areas, doors controllers ect when no longer required. Maintain and update daily spreadsheets and running reports from the PAC system to help investigate security issues throughout SGN sites from the South of the UK up to Scotland . I would also complete further tasks as directed by security management as and when I am needed. Show less Personal Access Control and ID Card Administrator for SGN (Agency -ocean security/Mitie) My First Project starting in March 15’ was to complete an ID card rebranding exercise for every SGN employee throughout the UK and Scotland. This came to about 5,000 employees and a lot of preparation was needed to make this run smoothly. Liaising with cost centre mangers, site landlords, comms and others to make sure I advertised all that I could, created the best methods that were suitable for… Show more Personal Access Control and ID Card Administrator for SGN (Agency -ocean security/Mitie) My First Project starting in March 15’ was to complete an ID card rebranding exercise for every SGN employee throughout the UK and Scotland. This came to about 5,000 employees and a lot of preparation was needed to make this run smoothly. Liaising with cost centre mangers, site landlords, comms and others to make sure I advertised all that I could, created the best methods that were suitable for everyone to use and to make sure I extracted all the information I needed to create a card and cross-reference details as a quality controlled measurement. 20+ SGN sites are monitored and controlled via a Personal Access Control system called PACsecure Net. This is activated Via a Chip enabled picture ID card. The personal access control for SGN is managed by me. I create profiles and input there data onto the system. I do a lot of data input and amendments based on requests from PAC Authorised person or Site landlords. Adding new starters to the system, Activating profiles and chip numbers, create and dispatch PAC ID Cards using the other software called IDPro which is the Card creating software printed by a top quality HD printer. Producing replacement cards for lost, damaged, failed or change of details. Detect and resolve any dial up/ IP communication issues within PAC SecureNet. Remove from PAC and IDPro any leavers as directed in the weekly/monthly leavers report or at the request of a direct email, remove access levels, areas, doors controllers ect when no longer required. Maintain and update daily spreadsheets and running reports from the PAC system to help investigate security issues throughout SGN sites from the South of the UK up to Scotland . I would also complete further tasks as directed by security management as and when I am needed. Show less

CCTV Supervisor

• Jan 2014 - Nov 2014

This was a brand new project for Qvis, which needed a lot of preparation, team building, Problem solving, procedure writing and advising, and putting them all into action for when we went live in February. 8 months down the line we became a fully accredited ARC with NSI ARC Gold and SSAIB accreditations. Due to my recognised hard work form the start, I got taken in-house by Qvis monitoring and made Supervisor. I Left the DCS Group in August '14 and employed direct. My Roles included CCTV… Show more This was a brand new project for Qvis, which needed a lot of preparation, team building, Problem solving, procedure writing and advising, and putting them all into action for when we went live in February. 8 months down the line we became a fully accredited ARC with NSI ARC Gold and SSAIB accreditations. Due to my recognised hard work form the start, I got taken in-house by Qvis monitoring and made Supervisor. I Left the DCS Group in August '14 and employed direct. My Roles included CCTV Monitoring, Alarm handling, installation knowledge for CCTV installers, dealing with CCTV and Alarms basic technical issues, Using the alarm handling software 'Sentinel' and training others on it, talking with clients, Calling the emergency services, Witnessing and a dealing with Crime via CCTV, Daily report writing, personal reviews, writing informative briefs on new procedures. We also had a streak of sales within our job when in contact with Installers and end users, we would push for better quality detectors, lighting, CCTV.. I created detailed training sheets on training other operators on how to perform these new procedures using our alarm handling software. Controlling all entry procedures and technology into the building and setting and unsettling the building alarms. Fire safety of the building as well as dealing with internal intruder alarms. I also did a lot of admin and inputting data into the system for the clients as part of my day-to-day job. I am very proud of the way the ARC developed and proud that I help this project start. Show less This was a brand new project for Qvis, which needed a lot of preparation, team building, Problem solving, procedure writing and advising, and putting them all into action for when we went live in February. 8 months down the line we became a fully accredited ARC with NSI ARC Gold and SSAIB accreditations. Due to my recognised hard work form the start, I got taken in-house by Qvis monitoring and made Supervisor. I Left the DCS Group in August '14 and employed direct. My Roles included CCTV… Show more This was a brand new project for Qvis, which needed a lot of preparation, team building, Problem solving, procedure writing and advising, and putting them all into action for when we went live in February. 8 months down the line we became a fully accredited ARC with NSI ARC Gold and SSAIB accreditations. Due to my recognised hard work form the start, I got taken in-house by Qvis monitoring and made Supervisor. I Left the DCS Group in August '14 and employed direct. My Roles included CCTV Monitoring, Alarm handling, installation knowledge for CCTV installers, dealing with CCTV and Alarms basic technical issues, Using the alarm handling software 'Sentinel' and training others on it, talking with clients, Calling the emergency services, Witnessing and a dealing with Crime via CCTV, Daily report writing, personal reviews, writing informative briefs on new procedures. We also had a streak of sales within our job when in contact with Installers and end users, we would push for better quality detectors, lighting, CCTV.. I created detailed training sheets on training other operators on how to perform these new procedures using our alarm handling software. Controlling all entry procedures and technology into the building and setting and unsettling the building alarms. Fire safety of the building as well as dealing with internal intruder alarms. I also did a lot of admin and inputting data into the system for the clients as part of my day-to-day job. I am very proud of the way the ARC developed and proud that I help this project start. Show less

Booking Agent

• Jan 2011 - Jan 2014

TLC is a telesales organisation providing support to large companies such as Santander, Debenhams, Bank Of America, Sky, Easy Jet and Microsoft. My campaign area is currently supporting De Vere Hotels. My primary role as an advisor is to work alongside the main receptionists of all 64 DeVere hotels. I had full knowledge of each hotels individual facilities and unique selling points. My role covered a broad customer service spectrum from advising on specific hotels for corporate… Show more TLC is a telesales organisation providing support to large companies such as Santander, Debenhams, Bank Of America, Sky, Easy Jet and Microsoft. My campaign area is currently supporting De Vere Hotels. My primary role as an advisor is to work alongside the main receptionists of all 64 DeVere hotels. I had full knowledge of each hotels individual facilities and unique selling points. My role covered a broad customer service spectrum from advising on specific hotels for corporate requirements or unique occasions to securing individual guest bookings. This requires in depth knowledge of the Company’s facilities, promotions and providing superior customer service. It involves handling wide ranging booking requirements, financial details and personal information securely and discretely. We had Goals and sales expectations to achieve daily, weekly and monthly in which I performed well due to my knowledge and dedication to Devere. Personal feedback received indicates that my talent and hard work has been appreciated and I pride myself on customer service and achieving goals and company expectations therefore securing valuable bookings while delivering a positive experience for our customers. I particularly enjoyed problem solving and identifying solutions in an effort to reduce the levels of complaint, restore customer confidence and maintain the company’s reputation. I continue to build on my customer service portfolio. I also trained others within my office, current employees and new starters. I trained on a one-to-one basis or groups of about 10 at a time. I trained people on new products, Refreshers, new Systems within the office or just briefing people on changes. Show less TLC is a telesales organisation providing support to large companies such as Santander, Debenhams, Bank Of America, Sky, Easy Jet and Microsoft. My campaign area is currently supporting De Vere Hotels. My primary role as an advisor is to work alongside the main receptionists of all 64 DeVere hotels. I had full knowledge of each hotels individual facilities and unique selling points. My role covered a broad customer service spectrum from advising on specific hotels for corporate… Show more TLC is a telesales organisation providing support to large companies such as Santander, Debenhams, Bank Of America, Sky, Easy Jet and Microsoft. My campaign area is currently supporting De Vere Hotels. My primary role as an advisor is to work alongside the main receptionists of all 64 DeVere hotels. I had full knowledge of each hotels individual facilities and unique selling points. My role covered a broad customer service spectrum from advising on specific hotels for corporate requirements or unique occasions to securing individual guest bookings. This requires in depth knowledge of the Company’s facilities, promotions and providing superior customer service. It involves handling wide ranging booking requirements, financial details and personal information securely and discretely. We had Goals and sales expectations to achieve daily, weekly and monthly in which I performed well due to my knowledge and dedication to Devere. Personal feedback received indicates that my talent and hard work has been appreciated and I pride myself on customer service and achieving goals and company expectations therefore securing valuable bookings while delivering a positive experience for our customers. I particularly enjoyed problem solving and identifying solutions in an effort to reduce the levels of complaint, restore customer confidence and maintain the company’s reputation. I continue to build on my customer service portfolio. I also trained others within my office, current employees and new starters. I trained on a one-to-one basis or groups of about 10 at a time. I trained people on new products, Refreshers, new Systems within the office or just briefing people on changes. Show less