Experience

Calon Tysul

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Lifeguard

  • Feb 2018 - Present

  In charge of daily operations of the facility, whilst ensuring the building and pool are clean and safe at all times. I manage a small team of staff and deliver swimming lessons to children. In charge of daily operations of the facility, whilst ensuring the building and pool are clean and safe at all times. I manage a small team of staff and deliver swimming lessons to children.



Actif Sport and Leisure

• Business Support

  • Feb 2016 - Feb 2018

  I was the lead on Customer Service, in charge of amending processes in order to provide the best standard if customer service whist looking at the customers journey. I also set up membership Direct Debits and processed refunds if needed. Extensive experience on Excel and Email programs.

• Customer Service Assistant

  • Feb 2014 - Feb 2016

  Reception duties, such as dealing with customer enquiries, bookings and selling of memberships. IT, keyboard and Telephone Skills and Providing an Excellent standard of customer care.