Beth Wilks

Operations Support Manager at Spiro
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Location
Greater New Orleans Region

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Josh Faris

Beth is the heartbeat of our team. Not only is she always looking for talent and training them on everything we do, her knowledge and command of everything from billing to organization to safety to city specific information is second to none. We could not do what we do without her. She is ALWAYS willing to help and a great resource of information that you might not know. In a world where change is happening all the time, Beth has an amazing skill of recalling why something changed and how we should be changing with it, to be the most effective and communicate in the right fashion. Beth goes the extra mile with any project she gets and makes sure no stone is left unturned so that the team can continue to move in the right direction.

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Credentials

  • The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)
    LinkedIn
    Sep, 2020
    - Sep, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Sep, 2020
    - Sep, 2024

Experience

    • Colombia
    • Wellness and Fitness Services
    • Operations Support Manager
      • Mar 2022 - Present

      Manage administrative support personnel nationwide for ExpoServices division Manage administrative support personnel nationwide for ExpoServices division

    • United States
    • Events Services
    • 700 & Above Employee
    • Operations Support Manager
      • Sep 2011 - Present

      • Built and developed a team of 11 Administrative Coordinators located in 6 major cities• Drove process improvement efforts that resulted in a reduction of overtime by 30%• Managed day-to-day operations for administrative teams, including productivity management, conducting annual reviews, scheduling, and employee relations utilizing key performance metrics• Key contributor in the implementation of Kronos based payroll system, in support of a reduced paper initiative to make the company more environmentally responsible, which significantly reduced annual payroll spend and increased efficiency by reducing the calculation and processing times• Supervised the national travel program for hourly employees using Concur • Streamlined forms, reporting, training manuals, and standard operating procedures • Traveled to trade show sites to support operations and train team members Show less

    • Senior Administrative Coordinator
      • Aug 1996 - Sep 2011

      • Collaborated with Operations Managers to develop customized trade show exhibit installation plans, including equipment coordination, marketing materials, and additional exhibit features• Maintained accurate client records, processed invoices, and completed purchase orders in Oracle• Onboarded new team members using E-Verify and processed payroll for union and hourly employees• Ensured a positive customer experience for trade show customers and external clients• Served as the liaison between Sales and Operations teams to ensure that client needs were communicated with all stakeholders and event teams Show less

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