Experience

Re/Max Professionals

• United States
• Real Estate
• 1 - 100 Employee

• Broker Associate

  • May 2012 - Present

  Covering all of the Greater Denver area, but specializing in the South Metro area including Centennial, Englewood, Lone Tree, Highlands Ranch and Littleton. Educate buyers and sellers of all aspects of the housing market. Promote sales of properties through marketing, social media, networking, and participation in multiple listing services. Negotiation of contracts and all its terms, in often stressful situations, between multiple parties of a transaction. Create and review multiple confidential contracts, disclosures and documents to ensure the client is represented to the highest and best consideration of acceptance. Maintain and nurture relationships with multiple vendors to suit the client's needs. Compare a property with similar properties that have recently sold to determine its competitive market price. Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting. Design and stage homes to be more appealing to potential buyers. This includes repurposing existing furniture, as well as purchasing and/or renting furniture to complete a space to entice buyers. Consult with various vendors for marketing materials, promotions and general contracting jobs. Supervise all advertising, keeping stringent track of which ones are prosperous for business, promoting myself throughout the real estate community. Demonstrate exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers. Excelled in client development, public relations, customer follow-up and property management Worked on special projects with other agents by hosting off-site events for buyers and sellers. Consistently work under stringent time constraints, continuously exceeding deadlines and goals. Show less



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Senior Manager, Field Implementation Management

  • 1995 - 2011

  • Management and support of on-going Field Services projects and processes. • Launch of new initiatives, including new retail fulfillment channels and enhancements to DIRECTV technology, ensuring Home Service Providers (HSP) were trained and ready to support prior to launch date. • Assisted with the creating of project plans via MS Project. Created and authorized mass communication documents sent to the HSP Network during project implementation. • Contribute to every phase of the project life cycle including: creation of large RFP responses and proposals, providing prototype demonstrations, gathering requirements, designing complex solutions, overseeing construction and implementation, leading user acceptance testing and providing customized, on-site training during the solution roll-out. • Provided Senior Management with weekly market updates on top 40 Designated Marketing Areas (DMA) with HSP work order volume, technician capacity, issues within the market causing decline of performance, and action plans on how to resolve the issues. • Routinely engaged HSP’s performance enhancement opportunities based on Best Practices, providing new reporting tools and weekly productivity discussions to meet or exceed DIRECTV’s Senior Management expectations. • Liaison between HSP Executive Management and DIRECTV Senior Leadership team as single point of contact. • Collaborated with various DIRECTV internal departments to ensure HSP success. • Managed a team of 10 direct employees, as well as a network that included over 15,000 technicians nationwide. Focused on employee development, teamwork, communication, and high achievement to obtain customer satisfaction, as well as exceed performance metrics. Show less