Sales Consultant

• Jan 2018 - Present

Customer Service Advocate

• Nov 2013 - Present

Provide customer service experience for customers with questions regarding health care, health insurance (benefits, claims, premium payments and enrollment)•Respond to telephone and web-based inquiries and initiate follow up•Use web-based tools and other aids to facilitate and teach customers to use resources, tools, information on their health care and health care costs effectively•Ensure customers understand their products, benefits, tools and how to use the

Licensed Health Insurance Agent

• May 2017 - Dec 2018

Licensed Health Agent, 215 license

Mortgage Loan Officer

• May 2012 - Nov 2013

Generated new deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis. Proactively involved in originating quality mortgage loans with the emphasis on presenting different financial products to determine the best fit for the client’s needs •Focus on marketing strategies to attract new purchase business, promoting a broad spectrum of mortgage products to provide lending solutions •Build network and community relations and aggressively promote PNC Mortgage to real estate agents, builders, developers, financial planners/CPA, attorneys Show less

Mortgage Banker

• May 2011 - Sep 2012

•Assisted with the start-up of mortgage department for small community bank •Manage sales of mortgage products, personal and commercial banking products with colleagues working to help grow the bank •Provided insight into in house underwriting while managing production •Assisted with the start-up of mortgage department for small community bank •Manage sales of mortgage products, personal and commercial banking products with colleagues working to help grow the bank •Provided insight into in house underwriting while managing production

Insurance Assistant

• May 2010 - May 2011

•Ability to analyze data and interpret appropriate action •Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively •Possess self- discipline, self-motivation, and ability to meet assigned objectives •Ability to analyze data and interpret appropriate action •Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively •Possess self- discipline, self-motivation, and ability to meet assigned objectives