Beth O'Keefe

Commercial Lines Processing Manager at Columbia Insurance Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Columbia, Missouri Area
Languages
  • German -
Skills

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Credentials

  • Registered Workers' Compensation Specialist™ (RWCS)
    The National Registry of Workers'​ Compensation Specialists
    Apr, 2017
    - Oct, 2024
  • CPCU
    The Institutes
    Jul, 2015
    - Oct, 2024
  • Program in Supervisory Management
    The Institutes
    Jul, 2013
    - Oct, 2024
  • Associate in Claims
    The Institutes
    Oct, 2012
    - Oct, 2024
  • Associate in General Insurance
    The Institutes
    Jul, 2011
    - Oct, 2024
  • Associate in Insurance Services
    The Institutes
    Jul, 2011
    - Oct, 2024
  • Property and Casualty License
    Missouri Department of Commerce & Insurance
    Nov, 2009
    - Oct, 2024

Experience

  • Columbia Insurance Group
    • United States
    • Insurance
    • 100 - 200 Employee
    • Commercial Lines Processing Manager
      • Oct 2022 - Present

  • Missouri Employers Mutual
    • United States
    • Insurance
    • 100 - 200 Employee
    • Center of Excellence Manager
      • Jun 2020 - Oct 2022

    • Producer Unit & Special Accounts Supervisor
      • Jul 2019 - Jun 2020

    • Underwriter II
      • Sep 2016 - Jul 2019

      Specialist in workers compensation underwriting for small businesses.

  • Shelter Insurance Companies
    • United States
    • Insurance
    • 700 & Above Employee
    • Underwriter
      • Feb 2015 - Sep 2016

    • Team Leader
      • Oct 2012 - Feb 2015

      Handling escalated situations from employees within the department and from other departments. Working on corporate projects to upgrade systems and processes. Monitoring and coaching employees on work completed and in process. Creating work flow improvements. Creating training and guidelines to maintain work flow quality and goals.

    • Customer Service Representative
      • Jun 2009 - Oct 2012

      Professional handling of insurance customers phone calls and emails. Conducting training, consulting on process improvements and coaching of new employees.

  • Deluxe
    • United States
    • Financial Services
    • 700 & Above Employee
    • Pre-Production
      • Jul 2000 - May 2009

      Work force scheduling of the Maryville plant in addition to receiving and creating all print jobs for the plant. Includes distribution of the work for all work areas and creation of printing plates. Work force scheduling of the Maryville plant in addition to receiving and creating all print jobs for the plant. Includes distribution of the work for all work areas and creation of printing plates.

Education

  • Truman State University
    Bachelor of Arts (B.A.), History
    1995 - 1999
  • Northwest Missouri State University
    History
    2001 - 2004

Community

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