Experience

CTX, Copytronix

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Production Specialist

  • Jan 2022 - Present

• Customer Relations Supervisor

  • Nov 2014 - Present

  • Writes reports analyzing progress of customer goals surrounding workflow structure. • Improves customer service quality results by reviewing, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. • Manages marketing processes to measure, enhance and improve CTX brand through specific goals and objectives. • Leads a team who creates and supports sales programs strategies to enhance the customer sales experience.

• 360 Specialist

  • May 2014 - Dec 2014

  • Prospected, cold called, and developed relationships with clients to analyze costs within their print environment. • Supported the sales team and followed up on leads within their territories. • Worked closely with current customers to ensure ongoing satisfaction.

• Associate Sales Rep

  • Jun 2013 - May 2014



University of Oregon

• United States
• Higher Education
• 700 & Above Employee

• Desk Assistant

  • Sep 2011 - Jun 2013



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Sales Representative

  • May 2012 - Sep 2012