Experience

Care Supply Pool

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Compliance Manager

  • Aug 2022 - Present



Bluebird Care

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Healthcare Assistant

  • Sep 2021 - Aug 2022



Willowbrook Nursing Home

• Cardiff, United Kingdom

• Healthcare Assistant

  • Sep 2018 - Aug 2019

  Key Duties and Responsibilities. To maintain confidentiality at all times and carry out the companies confidentiality policy. Ability to build trustworthy relationships with service users and their families ensuring suitable plans of care are in place. Provide personal care to service users within the care home. Maintain up to date records of all service users and ensure any changes or potential problems are given to the correct duty nurse. Assist service users with eating and drinking according to their care plans and recording the information. Undertake a variety of domestic duties such as cleaning floors, worktops, changing sheets as and when required. Comfort all service users when required as many of our residents have mental health issues and are often confused. Show less



ICare

• Cardiff, United Kingdom

• Electronic Call Monitoring (ETMS) Officer, Care co-ordinator & Care Assistant

  • Oct 2016 - Sep 2018

  Key Duties & Responsibilities. To maintain confidentiality at all times and carry out the companies confidentiality policy. Proficient in general day to day Office Administration duties and adept in the use of the Microsoft Office Tool suite. Chair team meetings and minute accordingly. First rate organisational skills that allow me to multitask effectively and de-conflict potential issues with minimum impact on day to day business activities. Aptitude to focus on accuracy and attention to details whilst working within strict timescale constraints. Exceptional Communications skill. Ability to liaise professionally with customers to manage and resolve any grievances. Proven track record of managing and de-conflicting difficult staff related issues. Monitoring & interpreting live data and re-tasking carer’s itineraries, to ensure tight deadlines are maintained. Responsible for over 200 vulnerable adults within the community, to ensure they receive the specialist care they require. Coordinating a team of 35 domiciliary carers to ensure the service users are visited on time and receive the correct level of personal care as detailed in their individual care plans. Ensuring the team of carers are suitably qualified & trained in all aspects of care and associated Health & Safety at work aspects. Provide appropriate training to new caring staff joining the company. Ability to build trustworthy relationships with service users and their families ensuring suitable plans of care are in place. Ability to understand problems and develop innovative solutions quickly. Show less



Right At Home

• Cardiff, United Kingdom

• Healthcare Assistant

  • Jun 2015 - Oct 2016

  Key Duties and Responsibilities. Provide personal care to service users at their home or residential premises. Provide training to new caring staff. Undertake a variety of domestic duties such as preparation of meals, assisting with eating and cleaning etc. Record all information in care plans and complete handover after every shift and report back to office with any concerns. Provide opportunities for able bodied clients to venture out of their house, accompanying them to shops, appointments etc. Record all information regarding what I assisted the clients with on every occasion. Show less



Park Road Nursery

• Cardiff, United Kingdom

• Teaching Assistant

  • Sep 2014 - Jun 2015

  Key Duties and Responsibilities. Maintain a high standard of physical, emotional, social and intellectual care for children. Supervise a full range of activities suitable to the age range of children attending the Nursery. Preparation of children’s records for reviews for parents. Work alongside parents of special needs children to provide full integration in the Nursery promoting equality and diversity. Work collaboratively with Managers and staff team to ensure the philosophy is fulfilled and delivered. Show less