Experience

City Government
• United States
• Law Enforcement
• 100 - 200 Employee
• Grants Specialist

  • Feb 2023 - Present


Simpay

• Brazil
• Financial Services
• 1 - 100 Employee

• Regional Sales Director

  • Aug 2022 - Present

  Glenpool, Oklahoma, United States



Heritage Bank NW

• United States
• Banking

• Branch Relationship Officer

  • May 2021 - Sep 2022

  Seattle, Washington, United States



Bank of the West

• Banking
• 1 - 100 Employee

• Universal Banker II

  • Apr 2019 - Dec 2020

  Tulsa, Oklahoma Area

• Assistant Manager

  • Aug 2018 - Dec 2018


Opus Bank

• United States
• Banking
• 100 - 200 Employee

• AVP, Retail Support Team Lead

  • Nov 2016 - Aug 2018

  Multiple Locations Currently leading a team of professional bankers to support 16 branches in the State of Washington. In addition to this, I participate in ongoing projects with our corporate team out of our Irvine, CA Headquarters.

• Senior Client Experience Professional

  • Feb 2016 - Nov 2016

  Tacoma In a new plan for growth at Opus Bank, we have established a main focus at each branch. Tacoma Banking Office is specializing in Attorneys and all of their banking needs from IOLTA's to Partner buy-outs to day to day banking needs. We are partnering with the firms not only to include them but their clients as well. We will, however, still be very immersed in our community and continue helping any business pursue their dreams of growth and expansion as well as support our community through… Show more In a new plan for growth at Opus Bank, we have established a main focus at each branch. Tacoma Banking Office is specializing in Attorneys and all of their banking needs from IOLTA's to Partner buy-outs to day to day banking needs. We are partnering with the firms not only to include them but their clients as well. We will, however, still be very immersed in our community and continue helping any business pursue their dreams of growth and expansion as well as support our community through providing grants to non-profit organizations. We are very passionate about our direction and passionate about our community.

• Client Experience Manager

  • Aug 2015 - Nov 2015

  Responsible for risk management and controllable losses, staffing efficiencies, client service, deposit retention and growth, service charge income, expense management, referrals, compliance and audits. In this position I also train and develop a highly motivated, energetic, and proficient sales team to achieve goals, while providing superior client service, mentor and develop employees, and actively involved in client relationship management including maintaining positive client relationships… Show more Responsible for risk management and controllable losses, staffing efficiencies, client service, deposit retention and growth, service charge income, expense management, referrals, compliance and audits. In this position I also train and develop a highly motivated, energetic, and proficient sales team to achieve goals, while providing superior client service, mentor and develop employees, and actively involved in client relationship management including maintaining positive client relationships and client retention.

• Sr. Client Experience Professional

  • Jun 2013 - Aug 2015

  At Opus Bank, I do just about everything! I am so heavily involved in every aspect of this Bank. I have been here since the day this DeNovo branch opened with zero clients. I do everything from processing every transaction, to outside sales calling. I have been here to help develop strategies to gain clients, do internal audits, daily vault balancing, safety awareness, compliance, provide outstanding client service, open business/personal accounts, assist with treasury management and online… Show more At Opus Bank, I do just about everything! I am so heavily involved in every aspect of this Bank. I have been here since the day this DeNovo branch opened with zero clients. I do everything from processing every transaction, to outside sales calling. I have been here to help develop strategies to gain clients, do internal audits, daily vault balancing, safety awareness, compliance, provide outstanding client service, open business/personal accounts, assist with treasury management and online banking, assist with fraud claims, client requests, Notary Public, develop spreadsheets/power point presentations/call logs, consistently reliable, highly motivated employee that wants to see the success of any company I work for.



U.S. Bank

• United States
• Legal Services
• 1 - 100 Employee

• Universal Banker

  • Oct 2008 - Jun 2013

  At US Bank, I first started as a teller, promoted to Universal Banker, promoted to Teller Manager, then went back to being in Sales as a Banker. Had many roles and wore many hats. The bottom line was always providing exceptional Customer Service and that is what keeps me successful!