Experience

Expac (Preston) Ltd

• United Kingdom
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Quality Manager

  • Sep 2021 - Present

• Quality Supervisor

  • Mar 2020 - Sep 2021



Iceland Foods

• United Kingdom
• Retail
• 700 & Above Employee

• International Technologist

  • Apr 2019 - 2020



James Fleming

• United States
• Food Production

• Technical Administrator

  • Mar 2015 - Apr 2019

  • Management of the customer complaints system, including logging, acknowledging, investigating the complaint, responding to the customer and finding solutions to prevent reoccurrence. • Management of raw material and supplier approval • Completion of customer specifications with the additional responsibility of managing customer accounts from a Technical perspective (includes product specific technical queries, shelf life extensions, label approval, management of meetings). • Carry out internal audits to the required schedule. • Carry out microbiological testing on finished products and raw materials and report the results to the management team. • Design and maintain the product labels • Control and issue of factory documents Show less



Foodpro Manufacturing Ltd

• Technical Specification Writer

  • Jul 2012 - Mar 2015

  • Handling and resolving customer complaints and general administration duties; including filing, photocopying, letter writing and data handling. • Completion of customer specifications using the online web-based systems (Icehub, Tesco Technical Library, Morrisons M-Create, CO-OP Core, Prestige SVA) a • Carry out nutritional and microbiological testing and also cooking validation tests. • Control and issue factory documents • Management of raw material specifications and supplier approval Show less