Experience

St. Catherine University

• United States
• Higher Education
• 400 - 500 Employee

• Public Safety Supverisor

  • Nov 2017 - Present



Saint Catherine University

• St. Paul

• Public Safety Officer

  • Aug 2017 - Nov 2017

  Assist university community and ensure its safety Patrol campus grounds and buildings Provide walking and driving escorts Assist university community and ensure its safety Patrol campus grounds and buildings Provide walking and driving escorts



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Feb 2016 - Aug 2017

  Increased specialty sales by $25,000 on average per month Proactively assisted customers on the sales floor by providing product knowledge Created an appointment book to better serve customers with large orders and first time customers Recognized for hard work at bi-annual store meeting Increased specialty sales by $25,000 on average per month Proactively assisted customers on the sales floor by providing product knowledge Created an appointment book to better serve customers with large orders and first time customers Recognized for hard work at bi-annual store meeting



Volunteers of America

• Non-profit Organizations
• 700 & Above Employee

• Residential Counselor

  • May 2015 - Oct 2015

  · Assess residents for suicidality and self-harming behavior. · Implement relevant safety protocols with on-call mental health professional · Devise treatment programs to change resident’s target behaviors · Collaborate with an interdisciplinary team to determine resident’s progress · Provide orientation to locked facility for new residents upon arrival · Assess residents for suicidality and self-harming behavior. · Implement relevant safety protocols with on-call mental health professional · Devise treatment programs to change resident’s target behaviors · Collaborate with an interdisciplinary team to determine resident’s progress · Provide orientation to locked facility for new residents upon arrival



Boynton Health Care Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• De-Stress Peer Helper

  • Jan 2015 - Jun 2015

  · Actively listen, provide empathy and support to student clients · Make appropriate referrals to available campus resources · Write check-in session reports · Actively listen, provide empathy and support to student clients · Make appropriate referrals to available campus resources · Write check-in session reports



Dr. Moin Syed’s NICE Lab

• University of Minnesota

• Undergraduate Research Assistant

  • Apr 2013 - May 2015

  · Transcribe interview subjects, primarily LGBT people of color · Analyze interview data to identify salient themes · Participate in lab meetings and take minutes · Present findings at the 2014 APA Conference in Washington, D.C. · Transcribe interview subjects, primarily LGBT people of color · Analyze interview data to identify salient themes · Participate in lab meetings and take minutes · Present findings at the 2014 APA Conference in Washington, D.C.



Security Monitor Program

• Minneapolis

• Corporal

  • Sep 2010 - May 2015

  · Act as a field supervisor, conflict resolver, and team leader to over 130 student employees · Manage day-to-day scheduling to ensure adequate security coverage is met across campus · Facilitate classroom, incident handling, and shift training for supervisory staff and other student employees · Discipline employees as needed and file necessary paperwork · Operate combined scheduling and payroll software to ensure accuracy for managers · Act as a field supervisor, conflict resolver, and team leader to over 130 student employees · Manage day-to-day scheduling to ensure adequate security coverage is met across campus · Facilitate classroom, incident handling, and shift training for supervisory staff and other student employees · Discipline employees as needed and file necessary paperwork · Operate combined scheduling and payroll software to ensure accuracy for managers



Housing and Residential Life- University of Minnesota

• Minneapolis

• Student Conduct Board Member

  • Sep 2011 - May 2012

  · Presided over Student Conduct Board hearings · Determined verdict of Student Conduct Code violations and implemented fair consequences · Communicated board findings to the Residence Director · Presided over Student Conduct Board hearings · Determined verdict of Student Conduct Code violations and implemented fair consequences · Communicated board findings to the Residence Director



College of Liberal Arts

• Minneapolis

• Assistant Dean’s Freshman Advisory Board Member

  • Sep 2010 - May 2011

  · Identify problem areas within the University of Minnesota that need to be addressed · Collaborate with other board members to research and implement possible solutions · Develop a tolerance for ambiguity by solving problems for which no protocol is in place · Identify problem areas within the University of Minnesota that need to be addressed · Collaborate with other board members to research and implement possible solutions · Develop a tolerance for ambiguity by solving problems for which no protocol is in place