Experience

Trojan Technologies

• Canada
• Environmental Services
• 400 - 500 Employee

• Regional Sales Manager UK&I

  • Oct 2020 - Present



Xylem Water Solutions UK & Ireland

• United Kingdom
• Utilities
• 100 - 200 Employee

• Field Sales Engineer

  • Oct 2018 - Oct 2020

  National, UK



GRUNDFOS

• Denmark
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Key Account Manager

  • Jun 2016 - Oct 2020

  National uk



Thames Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Field Performance Manager

  • Jun 2014 - Oct 2020

  Ashford Water Treatment Works Asset management, production management, people management, financial management, contracting/third party management, planning and strategic. • Manage the abstraction, treatment and production of clean water which spans 22 sites in south west London including the largest water treatment site in Europe • Manage a team of 13 skilled engineers with mechanical, electrical and ICA backgrounds • Responsible for delivering wholesome drinking water to the customer base in the geographic… Show more Asset management, production management, people management, financial management, contracting/third party management, planning and strategic. • Manage the abstraction, treatment and production of clean water which spans 22 sites in south west London including the largest water treatment site in Europe • Manage a team of 13 skilled engineers with mechanical, electrical and ICA backgrounds • Responsible for delivering wholesome drinking water to the customer base in the geographic area, in line with the strategic direction and specific targets • Specific detail to demand and supply planning, production and operational planning, planned preventive maintenance and third party consulting • Responsible for the delivery of demanding Health & Safety targets and ensuring the wellbeing of all employees and people working or visiting the sites • Responsibilities include: Identifying, mitigating, resolving and escalating risk across the sites and team as appropriate. Providing good quality data to drive business cases and investment plans. Ensuring a robust level of asset availability • Manage and articulate movements within the budget at regular performance review sessions, understanding variances to each budget line. Ensuring the budget is managed effectively in relation to H&S, compliance, people and performance. Ensure that achieving or outperforming financially targets does not incur a greater cost in other parts of the organisation • Showing evidence that regular 121s to monitor performance, including behaviours, have taken place in line with the company PDR process, and that feedback is actively sought from appropriate sources • Evidencing that all corrective action has been taken to address shortfalls in performance and is managed in a timely and consistent way in line with company policies

• Network management Controller

  • Jan 2012 - Jun 2014

  Reading, United Kingdom Water Engineering disciplined with 9 years water operation experience. Exceptional working knowledge of the operation of water pumping and transmission network. • Monitoring and managing the entire national Thames Water network via PWT Telemetry System, CPP Alarms, Meter Downloads and CRM Hits. • Manage the daily implementation of the outputs of production sites and boosters and communicating these to future shifts. • Creating and monitoring plans and changes to plans for the… Show more Water Engineering disciplined with 9 years water operation experience. Exceptional working knowledge of the operation of water pumping and transmission network. • Monitoring and managing the entire national Thames Water network via PWT Telemetry System, CPP Alarms, Meter Downloads and CRM Hits. • Manage the daily implementation of the outputs of production sites and boosters and communicating these to future shifts. • Creating and monitoring plans and changes to plans for the production of water through rezoning, infusing and changing strategic movement of water e.g. changes in mass balance/flows and import/export of water. • Assess water quality trends at surface ground water. Ensure EA Floods and Pollution warnings are communicated. • Resolve or highlight supply/demand imbalance. Risk assess all jobs. Manage planned outage through permit to work system and sanction. • Designed and implemented training program for new additions to the network management team. • Presented industry best practices to peer utility companies to improve their working standards. • Respond to general and technical enquiries from production, network field staff, 24 hour team and dispatch.

• Network Service Technician

  • Mar 2008 - Dec 2011

  Central London •Liaising with zonal engineers, customers and contractors to gain a thorough understanding of the task at hand in order to deliver a professional and efficient level of service with particular attention to the network make-up, customer impact and cost efficiency. This involves making technical decisions on the spot in order to manage and successfully oversee the job on time. Assessing and monitoring field staff and operations to ensure they are working within the prescribed Health and Safety… Show more •Liaising with zonal engineers, customers and contractors to gain a thorough understanding of the task at hand in order to deliver a professional and efficient level of service with particular attention to the network make-up, customer impact and cost efficiency. This involves making technical decisions on the spot in order to manage and successfully oversee the job on time. Assessing and monitoring field staff and operations to ensure they are working within the prescribed Health and Safety Guidelines. This included site assessments, ’ tool handling and protective equipment. Responsible for the completion of works under very challenging and demanding circumstances such as re-modelling of the network, low pressure or no water issues and water quality issues. This includes carrying out water quality samples, knowing what to do in the event of contamination, full main disinfection, pressure readings, and dealing with all customer queries to keep customer relations intact. Emergency attendance to broken water pipes in response to the customers’ calls. Using numerous skills such as correlation to locate the position of the leak. Shutting water pipe off when repair required. Analysing and raising appropriate repair job for the contracting team. Using my initiative to estimate time of repair and liaising with all parties to ensure customer satisfaction. Making sure that at the time of repair meets all water regulation and water quality standards such as DG2 and DG3 time scales. Making sure that all work carried out by NST or our sub-contractor is in compliance with the Health and Safety Regulation and Best Operating Practice with good knowledge of water distribution within the London area. Inspected and audited Health and Safety documentation. Carrying out by-law inspection of new connections and internal pipe works. This requires a thorough understanding of the construction of the network asset and its technical makeup. Onsite training of new field technicians.