Beth Lyons
Salesforce Consultant Administrator at ElderHelp of San Diego- Claim this Profile
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Bio
Mariah Cayten-Torres
I had the pleasure of working with Beth on a Talent Stacker Project and have consistently been impressed by her expertise in gathering client requirements and her ability to innovate solutions within an existing Salesforce framework. Beth has a unique ability to understand a client's needs and develop a customized approach that aligns with their unique challenges. She is highly skilled in Salesforce and is able to quickly and effectively identify opportunities for improvement and implement solutions that drive business value. In addition to her technical expertise, Beth is a team player and a pleasure to work with. She is organized, communicative, and always willing to go the extra mile to ensure the success of a project. I highly recommend Beth for any organization looking for a talented and dedicated Salesforce Consultant. She will be a valuable asset to any team.
Truc Nguyen
I highly recommend Beth for her ability to understand and communicate complex concepts in a clear and actionable way. She has a unique talent for breaking down complex ideas and presenting them in a way that is easy to understand and implement. I have worked with Beth on the Talent Stacker project, and she has consistently demonstrated her ability to understand and explain the big picture, as well as the specific steps needed to achieve our goals. She is a valuable asset to any team and I highly recommend her for any project that requires strong communication and comprehension skills.
Mariah Cayten-Torres
I had the pleasure of working with Beth on a Talent Stacker Project and have consistently been impressed by her expertise in gathering client requirements and her ability to innovate solutions within an existing Salesforce framework. Beth has a unique ability to understand a client's needs and develop a customized approach that aligns with their unique challenges. She is highly skilled in Salesforce and is able to quickly and effectively identify opportunities for improvement and implement solutions that drive business value. In addition to her technical expertise, Beth is a team player and a pleasure to work with. She is organized, communicative, and always willing to go the extra mile to ensure the success of a project. I highly recommend Beth for any organization looking for a talented and dedicated Salesforce Consultant. She will be a valuable asset to any team.
Truc Nguyen
I highly recommend Beth for her ability to understand and communicate complex concepts in a clear and actionable way. She has a unique talent for breaking down complex ideas and presenting them in a way that is easy to understand and implement. I have worked with Beth on the Talent Stacker project, and she has consistently demonstrated her ability to understand and explain the big picture, as well as the specific steps needed to achieve our goals. She is a valuable asset to any team and I highly recommend her for any project that requires strong communication and comprehension skills.
Mariah Cayten-Torres
I had the pleasure of working with Beth on a Talent Stacker Project and have consistently been impressed by her expertise in gathering client requirements and her ability to innovate solutions within an existing Salesforce framework. Beth has a unique ability to understand a client's needs and develop a customized approach that aligns with their unique challenges. She is highly skilled in Salesforce and is able to quickly and effectively identify opportunities for improvement and implement solutions that drive business value. In addition to her technical expertise, Beth is a team player and a pleasure to work with. She is organized, communicative, and always willing to go the extra mile to ensure the success of a project. I highly recommend Beth for any organization looking for a talented and dedicated Salesforce Consultant. She will be a valuable asset to any team.
Truc Nguyen
I highly recommend Beth for her ability to understand and communicate complex concepts in a clear and actionable way. She has a unique talent for breaking down complex ideas and presenting them in a way that is easy to understand and implement. I have worked with Beth on the Talent Stacker project, and she has consistently demonstrated her ability to understand and explain the big picture, as well as the specific steps needed to achieve our goals. She is a valuable asset to any team and I highly recommend her for any project that requires strong communication and comprehension skills.
Mariah Cayten-Torres
I had the pleasure of working with Beth on a Talent Stacker Project and have consistently been impressed by her expertise in gathering client requirements and her ability to innovate solutions within an existing Salesforce framework. Beth has a unique ability to understand a client's needs and develop a customized approach that aligns with their unique challenges. She is highly skilled in Salesforce and is able to quickly and effectively identify opportunities for improvement and implement solutions that drive business value. In addition to her technical expertise, Beth is a team player and a pleasure to work with. She is organized, communicative, and always willing to go the extra mile to ensure the success of a project. I highly recommend Beth for any organization looking for a talented and dedicated Salesforce Consultant. She will be a valuable asset to any team.
Truc Nguyen
I highly recommend Beth for her ability to understand and communicate complex concepts in a clear and actionable way. She has a unique talent for breaking down complex ideas and presenting them in a way that is easy to understand and implement. I have worked with Beth on the Talent Stacker project, and she has consistently demonstrated her ability to understand and explain the big picture, as well as the specific steps needed to achieve our goals. She is a valuable asset to any team and I highly recommend her for any project that requires strong communication and comprehension skills.
Credentials
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Salesforce Certified Business Analyst
SalesforceFeb, 2023- Nov, 2024 -
Salesforce Certified Platform App Builder Certification
SalesforceDec, 2022- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceSep, 2022- Nov, 2024
Experience
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ElderHelp of San Diego
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United States
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Non-profit Organizations
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1 - 100 Employee
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Salesforce Consultant Administrator
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Feb 2023 - Present
• Develop and troubleshoot reports based on business needs • Design and implement automations for process improvements and solution for business needs • Gather project requirements through interviews and research • Research and present possible solutions for submitted change requests • Present solutions for change requests and participate in bi-weekly tech team meetings • Develop and troubleshoot reports based on business needs • Design and implement automations for process improvements and solution for business needs • Gather project requirements through interviews and research • Research and present possible solutions for submitted change requests • Present solutions for change requests and participate in bi-weekly tech team meetings
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Talent Stacker | Salesforce Career Development Program
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United States
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E-Learning Providers
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700 & Above Employee
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Salesforce Certified Administrator
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Jun 2022 - Present
• Member of the Talent Stacker Career Development Program where I host and lead certification study groups with a 90% pass rate for exam takers • Gather detail requirements & create full solution documentation for requirement delivery • Convene weekly meetings to review Salesforce configuration updates, identify new enhancement prioritizations, and determine next steps for continued process improvements • Develop end user training documentation and lead workshops to ensure user understanding and adoption of customizations • Build automations including email templates, alerts, and Flows in order to properly solution for business needs • Maintain Salesforce security via regular review and structuring of roles/profiles/permission sets/sharing settings • Develop user interface customizations including Lighting layouts and page layouts to facilitate an efficient, streamlined user management process Show less
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Washington Improv Theater
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United States
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Entertainment
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1 - 100 Employee
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Instructor / Performer
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Jul 2019 - Present
•Teach long-form musical improv curriculum • Perform musical improv as member of iMusical: the Improvised Musical •Teach long-form musical improv curriculum • Perform musical improv as member of iMusical: the Improvised Musical
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Senior Technology & AI Consultant
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Jun 2015 - Present
• Provide technology consulting services for growth and efficiency • Manage projects from inception to completion with a focus on results • Conduct market research and develop strategic business plans • Establish unique brand identities and USPs to drive client engagement • Design and facilitate experiential workshops using Liberating Structures • Collaborate with clients to create custom training programs with practical skills • Provide technology consulting services for growth and efficiency • Manage projects from inception to completion with a focus on results • Conduct market research and develop strategic business plans • Establish unique brand identities and USPs to drive client engagement • Design and facilitate experiential workshops using Liberating Structures • Collaborate with clients to create custom training programs with practical skills
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Clicked
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United States
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E-Learning Providers
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100 - 200 Employee
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Salesforce Business Analyst & Administrator
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Jan 2023 - Mar 2023
I actively participated in the Salesforce Administrator & Salesforce Business Analyst sprints where our scenario asked us to analyze and improve the booth sponsorship sales process for TrailblazerDX 2023. During these sprints I: • Prepared necessary information in Salesforce, a Customer Relationship Management (CRM) tool, for creating the required materials. • Demonstrated excellent teamwork and leadership skills during both the Salesforce Business Analyst Sprint and the Salesforce Administrator & Business Analyst Spring with Salesforce Partner organization Clicked. • Prepared professional presentations, led teammates in collaboration sessions, and effectively made just-in-time adjustments as needed during presentation. • Recommended improvements to the sponsorship booth sales process that improved transparency, efficiency, eliminated swivel chairing, and added additional security layers through the use of native Salesforce products and products that seamlessly integrate with Salesforce. • Conducted insightful stakeholder interviews, capturing critical business details and pain points to create stakeholder personas and user stories. • Constructed multi-level, comprehensive current and future state business process maps using Elements.cloud and Google Slides, facilitating the visualization of concrete improvement areas for the client. • Collaborated on the design of an MVP with a new business flow, including Salesforce new approval processes, reports and dashboards. • Wrote user acceptance testing (UAT) Scripts, analyzed and presented findings. • Designed customized team logos slide decks to ensure memorable branding to stand out in a sea of other excellent teams. Show less
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Education
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University of Maryland
Bachelor of Arts - BA, Psychology -
Hollins University
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities, Theater Arts, Music Performance
Community
