Community Engagement Manager

• Jan 2021 - Present

Manager of Professional Learning

• Jun 2019 - Oct 2020

● Delivered needs assessment and follow-up support to target audience that purchased curriculum-based, computer-based product line, including high-quality coaching and full day onsite and online training presentations for more than 2,000 K-12 educators. ● Collaborated with team of sales and operations partners for strategic planning of complex projects based on needs and gap analysis, coordinating with them to upsell, increase sales and renewals of digital and print programs. ● Provided technical support that helped external partners more easily navigate online platforms, digital content and enroll students in the programs.● Utilized Salesforce project management software to manage clients, build reports, and analyze data to meet business requirements of managing account strategy and sales processes.● Effectively demonstrated ability to analyze by forecasting schedule of deliverables and managing logistics helping organization better project revenue with consistent processes.● Successfully managed literacy-based core, intervention, and supplemental research based program implementations with school partnerships within assigned multi-state territory.● Advised sales partners and school district influencers on professional services by writing best practices based proposals that resulted in increased revenue, upsells, and improved teacher impact.● Recruited, trained and supervised a team of consultants who acted with professionalism, adhered to budget guidelines and delivered premier professional learning services with an average approval of 90%. ● Built relationships and provided customer support.● Effectively coordinated, organized, and managed projects with partner school districts for events with 1,200+ educators in attendance.● Collaborated with services and sales colleagues to manage multiple projects, develop strategies to streamline business process automation, and protocols, resulting in improved efficiency and work flow.

Senior Professional Learning Consultant

• Jul 2016 - Jun 2019

● Consistently demonstrated high customer engagement by earning a 91.23 % approval rating for effectively sharing product knowledge, best practices, coaching and helping motivate science and ELA educators across the United States, resulting in students improving their reading abilities and districts renewing annual services and expanding programming.● Used excellent oral and written communications to mentor professional learning consultants and for leading meetings.● Consistently met service delivery and documentation goals with 100% compliance.● Design highly organized coaching schedules that demonstrated attention to detail, met district needs, business requirements and reduced travel expenses.● Collaboratively worked with the product development team as a Subject Matter Expert for the instructional design, content development, and publishing of consultant and customer-facing training materials for new reading program.● Received multiple Apex awards for demonstrating willingness to go above and beyond what was expected including presentation skills, innovation, business acumen, interpersonal skills, and customer focus.● Effectively used LMS to be prepared for customer-centric live in-person and online internal team training to more than 200 consultants, managers, and directors at the national level.

Principal

• Jul 2012 - Jun 2016

● Supervised and supported students and teaching staff to develop their full potential, cultivating a common vision of student success using Professional Learning Communities model in a school with 725 students and 100 staff members.● As the K-8 curriculum coordinator, I served as a curriculum manager who facilitated design, editing process, and adoption of NGSS and STEM focused science curriculum resources to support academic achievement.● Demonstrated ability to prioritize by creating a master schedule that complied with state guidelines while providing focus on need-based science instruction and reading intervention, resulting in increased achievement in both areas.● Collaborate with leadership on design and development of growth-based best practices focused teacher performance evaluation system, providing feedback resulting increased teacher effectiveness.● Provided employee development and implemented research based building-wide behavior frameworks that resulted in an increase in instructional time due to the 34% reduction of discipline referrals and sustained attendance rate of over 95%.● Created a culture of team building where staff members collaborated to resolve issues.● Collaborated with team to develop standards driven instructional design and active learning curriculum.● Worked with vendors and contractors to design more secure facilities.● Community engagement outreach with local charity, resulting in students receiving school supplies, coats, weekend meals, and aesthetic improvements to the school building.● Collaborated with healthcare professionals and social services to provide public health support to students and families.● Managed budget by working closely with vendors and contractors to ensure quality materials and services were provided while demonstrating responsible resource management.

Principal

• Aug 2007 - Jun 2012

development & implementation of programs, human capital; development of school improvement plans; build relationships and communicate with all stakeholders (staff, students, parents, community members); analyze data in order to develop strategic plans and goals; motivate & coach others; conduct needs analysis; provide professional development presentations; lead and motivate others through change process; manage fiscal and physical resources development & implementation of programs, human capital; development of school improvement plans; build relationships and communicate with all stakeholders (staff, students, parents, community members); analyze data in order to develop strategic plans and goals; motivate & coach others; conduct needs analysis; provide professional development presentations; lead and motivate others through change process; manage fiscal and physical resources

Teacher

• Aug 1999 - Jun 2007

Developed engaging, hands-on, standards based lesson plans that were implemented in an eighth grade science classroom; developed science curriculum and assessments at district level; Professional Learning Communities coordinator Developed engaging, hands-on, standards based lesson plans that were implemented in an eighth grade science classroom; developed science curriculum and assessments at district level; Professional Learning Communities coordinator