Besiana X.

HR Leader & HR Business Partner at KFC ALBANIA
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Contact Information
us****@****om
(386) 825-5501
Location
Tirana, Albania, AL
Languages
  • English Professional working proficiency
  • Italian Professional working proficiency
  • Spanish Limited working proficiency

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Experience

    • Albania
    • Restaurants
    • 1 - 100 Employee
    • HR Leader & HR Business Partner
      • Sep 2022 - Present

      Franchise at Yum! Brands ➢Strategy • Ownership of Total Reward compensation and benefits strategy that informs, retains and engages talent at all levels of the business in partnership with GM and Operations. ➢ Attract • Ownership over recruitment strategy for restaurant and above restaurant level in partnership with PCC and Operations, based on the needs of the growing business in Albania. • Driving the internal talent pipeline for the stores that puts the right people in the right place and builds our bench strength. • Employer Brand (in partnership with marketing and HR team from KFC CEE) & Employee Value Proposition & its internal and external communication. ➢ Develop • In cooperation with PCC, Operations and KFC CEE – ownership over content of LAS and LAR – classroom training. • Driving ARL capability through effective coaching and leadership development support. • Support soft skills and leadership development for RGMs (culture, feedback, recognition) by ensuring all ARL have elements of culture in their success routines. • Responsible for preparation and launch of People Planning Review for ARL in cooperation with HR KFC CEE and GM and People Capability Cycle for the restaurant level in partnership with operations and HRBP ➢ Engage • Championing the bringing to life of our ‘How We Win Together’ culture by including HWWT principles in success routines, People Capability Cycle, job reviews, and adjusting recruitment process to reflect it. • Establish and implement effective engagement plans in partnership with GM & Ops to ensure awareness, utilization and long-term embedding of key strategic HR initiatives. ➢ Managing the People Plan Review process for the region. ➢ Minimize Employee Relations issues. ➢ Reporting HR KPIs to HR KFC Global and YUM Brands. Sector: Quick Service Restaurant - Global Chain Show less

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Human Resources Business Consultant
      • Mar 2020 - Present

      • Providing expertise on a broad and comprehensive range of human resources activities, including recruitment, compensations & benefits, performance management, talent development, employment transactions, policy compliance, and other related HR functional areas. • Serving as the first point-of-contact for company's leaders regarding HR concerns, needs and issues; evaluates situations, navigates and directs departments to the various resources available; • Partners with HR specialty areas across the Division of Human Resources to address organizational needs. • Provides advice to management regarding adherence to applicable federal, state, and local laws; • Identifying innovative solutions and options to address complex human resource management issues. • Assisting departments, as needed, in identifying opportunities to enhance departmental operations, policies, and procedures. • Approving personnel actions, including performance improvement documentation, contemplated and final action documentation, compensation and classification changes, personnel transactions, and other related HR transactions. • Conducting general needs analyses and provides recommendations to management regarding opportunities for improvement; Show less

    • Albania
    • Advertising Services
    • 1 - 100 Employee
    • Business Partner & HR Consultant
      • Oct 2021 - Sep 2022

      • Continuously providing recommendations to enhance the organization’s systems and procedures. • Developing the company’s annual objectives, in close cooperation with the management team and with guidance from and approval of the CEO. • Providing daily leadership of and problem-solving support for managers, in their efforts to achieve the annual strategic, financial and operating goals; providing inspirational leadership of all employees. • As a true business partner to the CEO, assessing and reporting each month on the organization’s performance against both the annual objectives and the company’s long–term strategy; • Monitoring the performance of each business unit and departments and implementing tactical and strategic improvements to ensure objectives/quality standards are being met; • Continually reviewing and establishing both quantitative and qualitative standards to measure progress and contributions toward the goals in each business unit / function / department / project; • Appraising the management team’s performance, both of individual team members and the team as a whole, assessing competencies, and continually providing coaching/corrective action as appropriate; • As a true business partner to the CEO, engaging and challenging the CEO around business and people issues, trends, and changes in the operating model and operational delivery; • Overseeing the long–term budgetary planning and cost management control in alignment with the company’s strategic plan Sector: Marketing Communication Services Show less

    • Albania
    • Mining
    • 1 - 100 Employee
    • HR & Training Manager
      • Oct 2016 - Dec 2021

      • Responsible for the administration of Training & Development within AlbChrome • Talent acquisition. Identify organization needs and work to create and implement an efficient talent acquisition strategy to improve recruitment and business performance.• Performance management. Collaborating with the Company’s Directors to ensure that employee goals are consistently being met in an effective manner. Maintain the work structure by updating job requirements and descriptions for all positions.• Establishing and implementing short- and long-range HR departmental goals, objectives, policies, and operating procedures.• Recommending and maintaining an organizational structure and staffing levels to accomplish company goals and objectives.• Adhered to all federal and state guidelines and managed payroll and benefits for over 1200 employees.• Employee relations. Responsible for facilitating relations and resolving human resources issues on behalf of the company.• Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances. Show less

    • Payroll and Human Resources Coordinator
      • Nov 2014 - Oct 2016

      - Responsible for the administration of Payroll as well as administers all staff and experts, ensuring the correct and consistent application of AlbChrome staff regulations and rules.- Liaise with the Local Authorities for the administration of entitlements, declaration and other relevant matters;- Assist the Head of Human Resources Department to establish, update and implement procedures to streamline operations regarding personnel management;- Administers, from recruitment to termination of contracts, all staff and consultants/experts, advising them of their benefits and entitlements; - Analyze and support in verifying the bonus scheme and ensures application of entitlements as foreseen in bonus documentations/agreements;- Monitoring the contractual status of staff , follow up on duly completion of Performance Appraisal Reports;- Responsible for administration of all steps of the recruitment process;- In close liaison with the Heads of Departments, is responsible initiating Training Needs Assessments; Show less

    • Albania
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Business Missions and Forums Specialist
      • Nov 2013 - Nov 2014

      Business or sector : Department of International Relations Main activities and responsibilities: • Maintaining constant communication with homologue chambers. • Creating new links with foreign trade organizations. • Organizing business forums. • Providing information about fairs, activities and trade events in and out of country in the official website. • Preparing official letters to foreign chambers. • Preparing Memorandums of Understandings and Cooperation Agreements. Show less

    • Executive Assistant
      • Nov 2010 - Sep 2013

      Chairman Executive Assistant Main activities and responsibilities: • Providing information management support • Conduct research, compile data, and prepare papers for consideration and presentation by executives • Distribute incoming correspondence, including faxes and email • Make travel arrangements for executives • Prepare responses to correspondence containing routine inquires. • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. • Provide clerical support to other departments. • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Show less

Education

  • Faculty of Social Sciences
    Master’s Degree, Education
    2010 - 2011
  • Faculty of Law
    Bachelor’s Degree, Law
    2011 - 2015
  • Faculty of Social Sciences
    Bachelor’s Degree, Sociology
    2006 - 2010

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