Experience

Mason Frank International

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Senior Recruitment Consultant

  • Jul 2022 - Present

• Recruitment Consultant Salesforce

  • Apr 2021 - Jun 2022



GAIL's Bakery

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Team Leader

  • Mar 2020 - Apr 2021

  Leading a small team to successfully improve efficiency and standards of customer care at this popular branch. ▪ Providing excellent customer service▪ Motivating and driving colleagues to improve productivity▪ Ensuring a good stock of products ▪ Placing orders and dealing with delivery issues▪ Managing till and opening/closing of branch ▪ Visual Merchandising ▪ Coordinating with local food charities▪ Crafting a wide variety of coffee▪ Maintaining high standards of health and food safety



Crédit Agricole Brie Picardie

• France
• Banking
• 700 & Above Employee

• Business Financial Advisor

  • Nov 2011 - Feb 2020

  Exceeded targets and awarded ‘Best Advisor’ in recognition of achievements at this internationally renowned financial institution. ▪ Increased sales in insurance and saving options by 20% in 3 months▪ Achieved 94% customer satisfaction in survey of over 500▪ Exceeded sales and customer acquisition targets▪ Managed staff▪ Analysed financial data▪ Advised on savings, insurance and loans (mortgage, housing and customer loans)▪ Introduced effective sales strategies and set up challenges ▪ Negotiated deals with new and existing customer base▪ Developed my business by using direct marketing methods▪ Improved customer loyalty▪ Responded to customer queries in person, by phone and e-mail▪ Resolved customer complaints successfully▪ Delivered presentations and training on industry innovation and software ▪ Organised staff events