Experience

Elite Dental

• Spain
• Hospitals and Health Care
• 1 - 100 Employee

• Office/Insurance/Operations Manager, Patient Advocate

  • Aug 2011 - Present

  *Prepare and process daily, monthly and annual reports *Process accounts receiveable and collections *Prepare and process payroll for providers *Knowledge of Eaglesoft and Patterson software *Supervise employees, train office personnel *Process customer billing statements and maintain patients records *Verify insurance coverage for all planned treatment and enter into patient's account, recalculate insurance fees, negotiate insurance disputes. *Deposit all checks and cash into bank account, verify petty cash daily, reconcile deposits, reconcile all credit card statements with daily transactions. *File claims electronically and manually, attaching necessary documents. *Lowered accounts receivable by 55%. *Schedule appointments and code procedures for patients and enter into computerized system, routing sheets, answer phone, filing. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Department Manager

  • Aug 2009 - Mar 2011

  * Awarded Sales & Service Award for 4th Quarter of 2010 and earned District Sales Award. * Directed four hourly employees, assigned duties, observed work performance and provided ongoing training to enhance employees' performance. * Maintained department according to company merchandising standards; recommended ideas to Zone Manager which would increase sales and efficiency. * Opened and closed department. * Completed and reviewed sales contracts and department paperwork. * Ordered inventory, stocked, merchandised department and maintained safety and cleanliness of work areas. * Provided excellent customer service explaining the features and benefits of products, answering customer questions quickly and accurately and diffusing concerns and issues. Show less



Carroll Hamilton Roofing

• Kansas

• Business/Office Manager

  • Nov 1993 - Aug 2009

  *Manage accounting through Peachtree Accounting including: employee payroll, State and Federal taxes, unemployment tax and retail sales tax. *Generated W-2's and 1099's, processed time cards *Accounts payable and receivables; prepared invoices, reconciled cash and prepared bank deposits and transactions. *Increased business by 23% in first year of ownership and increased profit margins by 12% *Schedule roofing, siding and guttering for customers *Negotiate with insurance companies for all claims *Prepared proposals and estimates for all customers and potential customers *Interviewed, selected, scheduled, trained, and evaluated up to 28 employees. Show less