Bertha Sondakh
Co-Founder and COO at IOWork Indonesia- Claim this Profile
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Bio
Experience
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IOWork Indonesia
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Founder and COO
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Oct 2019 - Present
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Century Park Hotel
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Indonesia
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Hospitality
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200 - 300 Employee
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Wedding Sales & Social Events Manager
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Oct 2010 - Oct 2019
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Senior Event, Wedding & Social Event Manager
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Feb 2014 - Aug 2017
• Manage Corporate, Sport and Event Organizer, Wedding and Social Events from file turnover through post event follow-up.• Cooperate with External Customers and all departments to coordinate all stages of events, including producing resumes, organizing banquet event orders ( BEO), group Resume, negotiating costs and increasing revenue• To ensure meeting rooms, other hotel facilities and salable rooms with maximum hotel revenue• Maintain good relation with clients and update them with hotel's promotion• Invite and conduct site inspection of all hotel facilities that could meet the guests needs and close the deals • Pre and Post Convention Meeting• Direct Report to GM for VIP Event ang Groups • Constantly involved with Clients or Customer feed back in order to maintain quality service standard performance.• Attending daily Morning Briefing with department heads to update with banquet activities and revenue both daily and monthly• Attending Revenue Meeting with Operational Director, DOS and Revenue Manager to update and discuss the event calendar and maximize hotel revenue• Preparing Monthly Banquet Revenue Reports and forecast• Preparing annual budget for banquet and effective action plan to achieve it• Create attractive promotions and do active selling for outside catering• Monitor closely all daily business leads from other sales team and discuss for any obstacles• Work closely with other sales team, ensure others to have good dealing with customers to make it a confirm business; i.e coaching and mentoring• Create good positive atmosphere in work space to create positive mindset of sales team• Maintain and work closely with Internal hotel department and all related personnel
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Banquet Coordinator
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Apr 2008 - Oct 2010
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Century Park Hotel
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Indonesia
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Hospitality
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200 - 300 Employee
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Secretary to Director of Sales & Marketing
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Oct 1999 - Jul 2001
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Education
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Universitas Pelita Harapan (UPH)
Hotel Management