Bertha Rodriguez
Quality Analyst III at United Life Insurance Company- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Marion, Iowa, United States, US
Languages
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Spanish Native or bilingual proficiency
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Credentials
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Articulating Your Value
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GIMP Quick Tips
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Supporting Allyship and Anti-Racism at Work
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Becoming More Decisive
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Making Your Anxiety Work for You
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Using Authenticity to Build Productive Relationships
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Advocating for Change in Your Organization
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Be an Inclusive Organization People Won't Leave
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Becoming a Great Conversationalist
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Body Language Secrets for Powerful Presentations
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Building Better Relationships through Listening and Validation
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Coping Strategies in Difficult Times
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Inclusive Mindset
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Learning Excel 2021
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Making Remote Work Work (getAbstract Summary)
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Mindful Stress Management
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Mindfulness, Diversity, and the Quest for Inclusion
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Nano Tips to Sharpen Your Critical Thinking with Shadé Zahrai
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Recognizing Ageism to Be More Inclusive
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Smarter Tomorrow: Everyday Neurohacking Practice (Book Bite)
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Speaking Confidently and Effectively
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The Three Pillars of Effective Communication
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Three Tips for Managing Egos and Difficult Emotions
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Building Self-Confidence
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Creating Positive Conversations with Challenging Customers
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Experience
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United Life Insurance Company
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United States
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Insurance
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1 - 100 Employee
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Quality Analyst III
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Jul 2023 - Present
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Toyota North America
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Discharge Bankruptcy Collections Specialty CSR
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May 2020 - Jul 2023
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Toyota Motor Corporation
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Motor Vehicle Manufacturing
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700 & Above Employee
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Impound and Seizure Specialist
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May 2022 - Nov 2022
Work with impound lots and seizing agencies to recover vehicles based on vehicle valuation. Negotiate impound fees for vehicle recovery. Collected and saved $709,010.39 in 2019 in my first 9 months as an Impound specialist. Work with impound lots and seizing agencies to recover vehicles based on vehicle valuation. Negotiate impound fees for vehicle recovery. Collected and saved $709,010.39 in 2019 in my first 9 months as an Impound specialist.
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Toyota Motor Corporation
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Motor Vehicle Manufacturing
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700 & Above Employee
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Impound Specialist Collections Customer Service Representative
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Mar 2019 - May 2020
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Quality Assurance Performance Excellence Analyst
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Sep 2016 - Mar 2019
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Toyota Motor Corporation
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Motor Vehicle Manufacturing
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700 & Above Employee
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SCRA/Military Specialist
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Mar 2014 - Aug 2015
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Toyota North America
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Probate Specialist
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May 2009 - Mar 2014
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Education
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Mount Mercy College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
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