Experience

Hôtel & Spa du Castellet*****

• France
• Hospitality
• 1 - 100 Employee

• Customer Care

  • May 2023 - Present

  I am working during the summer season in Hotel & Spa du Castellet 5* to familiarise myself with French culture and continue building my personal and professional path in an international environment. With the committed team, we manage and ensure the "délicieux réveil" for all the customers. Moreover, I prepare sweet and fresh presents and champagne for all the VIP clients. Furthermore, I organise the Seminars for the business meetings in the Hotel. Definitely, I must create a favourable impression on the guest and be helpful to the team. Show less



International Events

• Events Services
• 1 - 100 Employee

• VIP Customer Manager

  • Jan 2020 - Present

  Worked in Hewlett Packard, Yacht Port in Barcelona, MotoGP, Godó Tennis Tournament, Barcelona Airport, etc. Personal Coordinator Assistant. Treatment with local and international customers. Efficient interpersonal skills: a crucial ability to listen and persuade. Develop service and customer care activities. As well as prepare cocktails, desserts, etc. Worked in Hewlett Packard, Yacht Port in Barcelona, MotoGP, Godó Tennis Tournament, Barcelona Airport, etc. Personal Coordinator Assistant. Treatment with local and international customers. Efficient interpersonal skills: a crucial ability to listen and persuade. Develop service and customer care activities. As well as prepare cocktails, desserts, etc.



Cinc Sentits

• Spain
• Restaurants
• 1 - 100 Employee

• Customer Care Manager

  • Oct 2022 - May 2023

  Two Michelin Stars & Two Suns Repsol, by the Chef Jordi Artal Create a unique experience for diners. Upholding the values and ethics of the company. Develop service and customer care activities. Developing, executing, and optimizing new campaigns. Working cross-departmentally to align campaign strategies and goals across the organization. Overseeing and managing budgets. Monitoring industry trends and presenting new ideas to internal teams. Collaborating with the CEO, creative, and social teams Show less



Hotel Vistabella

• Spain
• Hospitality
• 1 - 100 Employee

• Community Manager

  • Jun 2020 - Sep 2022

  Manage the calendars of the Management Team and schedule meetings and appointments as needed. Prepare reports, presentations, and other documents for the Management Team. Assist with marketing efforts, including social media management and event planning. Assist with people and culture plans and initiatives, including supporting employee engagement and development. Reservations agent, treatment in an international environment, luxury knowledge and experience Manage the calendars of the Management Team and schedule meetings and appointments as needed. Prepare reports, presentations, and other documents for the Management Team. Assist with marketing efforts, including social media management and event planning. Assist with people and culture plans and initiatives, including supporting employee engagement and development. Reservations agent, treatment in an international environment, luxury knowledge and experience



Club Natació Sabadell

• Spain
• Health, Wellness & Fitness
• 1 - 100 Employee

• Professional swimmer

  • Jan 2006 - Dec 2021

  High-performance swimmer for more than 15 years. I woke up at 5 am every day to swim for two hours, then go to school and come back to the pool for two or three more hours in the afternoon. Moreover, we trained for three or four hours on Saturday, combining the aquatic program with the gym. My best races were the freestyle and the butterfly. Won several times in national Championships as an individual and as group competitions. Trained and competed with/against international mates and coaches. I have swum with sun, clouds, rain and snow. We were fighting to build the best team with the best results for the Club and us. Great community, grateful experiences. Show less