Berta López

Travel Expert and Business Developer at Bracap Global Tours
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Catalan Native or bilingual proficiency
  • Ingles Full professional proficiency
  • Aleman Elementary proficiency

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Credentials

  • Study Case Challenge
    Global Case Study Challenge
    Nov, 2021
    - Nov, 2024
  • Advanced Certificate C1 English
    Universitat Autònoma de Barcelona
    Mar, 2021
    - Nov, 2024
  • First Certificate B2 English
    Escola Oficial d'Idiomes de Barcelona - Drassanes
    May, 2019
    - Nov, 2024
  • Certificado Oficial Amadeus España 2018
    Amadeus
    Feb, 2018
    - Nov, 2024

Experience

  • Bracap Global Tours
    • Spain
    • Travel Arrangements
    • 1 - 100 Employee
    • Travel Expert and Business Developer
      • Mar 2023 - Present

      Strong communication skills gained through building relationships with clients and suppliers as a Groups Operation Executive. An important key of the experience has been to deal with high profile clients from different countries selling Europe as a touristic destination in a very competitive market. Main tasks as follows: • Responding requests from clients accurately and in a timely manner. • Ensure the smooth operations of all groups i.e. booking all services, issuing vouchers, invoicing clients. • Maintain relations with current clients and gain new clients through different channels (emails, social networking) • Negotiate with suppliers to obtain the best possible rates and liaise with the Product team on new suppliers, new services within Europe • Minimising accounts/credit control problems and ensuring that invoicing is completed at a stage which gives Credit Control sufficient time to anticipate potential problems. Show less

  • British Summer
    • Spain
    • Education Administration Programs
    • 1 - 100 Employee
    • English Language Teacher
      • Jun 2022 - Jul 2022

  • Holiday Inn Express
    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • Feb 2022 - May 2022

  • Llibreria Grau
    • Moià Barcelona
    • Librera
      • Sep 2021 - Jan 2022

  • Exit school of English
    • Spain
    • Primary and Secondary Education
    • 1 - 100 Employee
    • English Language Teacher
      • Sep 2020 - Feb 2021

  • Benugo
    • United Kingdom
    • Food & Beverages
    • 500 - 600 Employee
    • Team Member and Hostess
      • Jul 2019 - Sep 2019

      The Serpentine Bar & Kitchen, Hyde Park The Serpentine Bar & Kitchen, Hyde Park

  • Hoteles Center
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Front Desk and booking assistent
      • Apr 2019 - Jun 2019

      Hotel Barcelona Center **** Hotel Barcelona Center ****

Education

  • Universitat Autònoma de Barcelona
    Grado en Turismo en Inglés EUTDH, Turismo, ocio y naturaleza
    2017 - 2021
  • IMC Fachhochschule Krems
    Tourism and Leisure Management
    2021 - 2021

Community

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